Edtech.com's Summary

The Fay Group is hiring a Learning Specialist. The role involves administering the Learning Management System (LMS), deploying online learning, managing enrollment and data reconciliation, and supporting the design and implementation of learning programs across the organization.

Highlights

Administer Learning Management System (LMS) including curriculum configuration and learner enrollment
Deploy online learning courses and troubleshoot LMS issues
Coordinate training logistics, develop learning aids, and manage surveys
Analyze and report on learning programs, processes, and participation metrics
Required proficiency with MS Word, Excel, PowerPoint, LMS or HRIS databases
Experience in training coordination, LMS administration, and project management preferred
Bachelor's degree or equivalent experience in Business Management, Human Resources or related field
Compensation ranges from $26.44 to $36.06 hourly with potential annual discretionary bonus
Supports data reconciliation with UKG and Active Directory systems
Serves a large real estate and mortgage services firm managing over $46 billion in assets

Learning Specialist Full Description

Learning Specialist

Farmers Branch, TX 75234, USA

+1 more locations

Hybrid
The Fay Group
Full-Time
Requisition #: LEARN004942
Supervisor: Jennifer Watkins

Description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.
From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

This role proactively supports deployment of learning experiences that impact how Fay builds people capabilities as a competitive advantage.

The Learning Specialist is responsible for administration of the Learning Management System (LMS) and deployment of online learning. This includes managing configuration of curriculum, deployment of courses, enrollment of learners within the LMS, troubleshooting and reporting on all related data. The position also manages the reconcilement of data with UKG and Active Directory.

In addition, the Learning Specialist effectively assists the design, development, and implementation of learning programs at Fay. Key responsibilities include training coordination, managing logistics, developing learning aids, survey management, and enrollment administration. The role manages the collection, reporting, analysis of all learning programs, processes, participation, and related metrics.

Qualifications Include:

Bachelor's degree (or equivalent experience) in Business Management, Human Resources, or related field; High school diploma/GED required.
Previous experience as LMS Administrator, Training Coordinator, Training Support, or similar roles preferred.
Prior experience utilizing project management skills; demonstrated project management experience.
Demonstrated experience in developing training and/or communication materials and collateral.
Working knowledge and interest in training preferred.
Experience with varied feedback/survey tools, methods, and reports preferred.
Proficiency in MS Word, Excel and PowerPoint; experience working with learning or HRIS databases.
Strong verbal and written communication skills
Strong interpersonal skills
Advanced organizational skills with the ability to manage multiple projects
Collaborative work style; high team-orientation
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Self-directed; comfortable working with ambiguity and uncertainty
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to prioritize; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Strong business acumen; strong fiscal and technical aptitude
High degree of professional maturity, integrity, and ability to maintain confidential data and information

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

The hourly range for this position is between $26.44 to $36.06 hourly
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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