Amazon
Learning Trainer
Edtech.com's Summary
Amazon.com Services LLC is hiring a Learning Trainer. The role involves coordinating training activities with various operational managers and teams to ensure effective program facilitation, auditing training effectiveness, and supporting continuous learning initiatives across assigned sites.
Highlights
- Facilitate and coordinate training programs for site and regional needs.
- Track training outcomes and provide debriefs to operations teams and AMZL Learning Team.
- Conduct audits on training programs and operational standards, including Powered Industrial Equipment Training.
- Support area readiness and standard work programs at the site level.
- Use Microsoft Office products with minimum 1+ years experience required.
- Required to lift up to 49 pounds and work flexible shifts including nights, weekends, and holidays.
- Preferred qualifications include a bachelor's degree, training delivery experience, facilitation skills, and familiarity with Delivery Station processes.
- Ability to prioritize tasks, manage projects under tight deadlines, and adapt to changes.
- Starting pay includes base rate plus shift differentials, with eligibility for overtime and performance bonuses.
- Benefits include EAP, mental health support, 401(k) matching, and medical advice line starting from day one.
Learning Trainer Full Description
Learning Trainer
Job ID: 10429253 | Amazon.com Services LLC
Description
The Learning Trainer works with Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide high-level program facilitation and administrative management.
The Learning Trainer will work with a Regional Learning Area Manager focused on logistics and will hold responsibilities specific to the Learning area for all assigned sites. Overall responsibilities will include the following functions:
· Facilitates training related programs.
· Coordinates training sessions based on site/regional needs.
· Owns tracking and providing post training debriefs to the site operations teams and the AMZL Learning Team.
· Drives the execution of all learning related audits and supports any operational audit initiatives.
· Tracks performance and supports any identified retraining opportunities.
· Audits Powered Industrial Equipment Training program and trainer standard work if applicable.
· Supports Area Readiness/Standard work programs for the site;
· Develops and tracks effectiveness of training programs. Monitor adherence to the established training programs to ensure standard work in the training programs.
· Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).
· Documents feedback and audit results to help the learning department identify strengths as well as area of improvement.
· Assesses development needs for individuals and groups.
· Understands workflow and daily production goals.
· Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
· Prioritizes multiple tasks.
· Maintains a positive attitude and presence on the floor; and
· Facilitates and presents to groups of up to 50 people in a class, including participants at the managerial level.
The Learning Trainer will work with a Regional Learning Area Manager focused on logistics and will hold responsibilities specific to the Learning area for all assigned sites. Overall responsibilities will include the following functions:
· Facilitates training related programs.
· Coordinates training sessions based on site/regional needs.
· Owns tracking and providing post training debriefs to the site operations teams and the AMZL Learning Team.
· Drives the execution of all learning related audits and supports any operational audit initiatives.
· Tracks performance and supports any identified retraining opportunities.
· Audits Powered Industrial Equipment Training program and trainer standard work if applicable.
· Supports Area Readiness/Standard work programs for the site;
· Develops and tracks effectiveness of training programs. Monitor adherence to the established training programs to ensure standard work in the training programs.
· Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).
· Documents feedback and audit results to help the learning department identify strengths as well as area of improvement.
· Assesses development needs for individuals and groups.
· Understands workflow and daily production goals.
· Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
· Prioritizes multiple tasks.
· Maintains a positive attitude and presence on the floor; and
· Facilitates and presents to groups of up to 50 people in a class, including participants at the managerial level.
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred Qualifications
- Bachelor's degree or above
- Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
- Experience delivering messages related to performance
- Ability to give and receive feedback effectively
- Evidence of ability to prioritize, manage and complete projects with tight deadlines · Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Desire to thrive in a dynamic, growing environment
- Previous Kaizen/Continuous Improvement experience
- Willingness to work different shifts and travel within a localized region to support other sites
- Facilitation skills – teaching, presenting, training
- Understanding of Delivery Station processes and flow Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
- Experience delivering messages related to performance
- Ability to give and receive feedback effectively
- Evidence of ability to prioritize, manage and complete projects with tight deadlines · Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Desire to thrive in a dynamic, growing environment
- Previous Kaizen/Continuous Improvement experience
- Willingness to work different shifts and travel within a localized region to support other sites
- Facilitation skills – teaching, presenting, training
- Understanding of Delivery Station processes and flow Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
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