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Bright Horizons
LMS Analyst
LMS
SCORM
Edtech.com's Summary
Bright Horizons is hiring a remote LMS Analyst to manage and optimize its Cornerstone Learning Management System, blending technical troubleshooting, system administration, and frontline learner support.
Highlights
- Administers LMS configuration, user roles, course assignments, and eLearning content
- Analyzes LMS usage data and generates reports on learning progress and compliance
- Requires 5 years managing/supporting LMS platforms and Cornerstone professional experience
- Preferred: Bachelor's degree, Workday experience, SCORM/xAPI knowledge
- Salary: $76,000 - $86,000 per year
- Remote position available anywhere in the United States
LMS Analyst Full Description
This is a Remote position available in the United States.
The LMS Analyst will manage and optimize the Bright Horizons Learning Management System (LMS), Cornerstone, ensuring seamless learning experiences across the organization. This role blends technical troubleshooting, strategic system planning, and frontline support, and plays a key role in enabling data-driven decisions and scalable learning solutions.
Responsibilities:
- Administer and configure the LMS, including user roles, permissions, course assignments, and system settings
- Upload, test, and manage eLearning content, instructor-led training, and blended learning programs
- Monitor system performance, troubleshoot technical issues, and coordinate with HRIS, IT and vendors for updates and enhancements
- Analyze LMS usage data to identify trends, measure effectiveness, and recommend improvements
- Create and maintain learning paths, certifications, and curricula aligned with organizational goals
- Provide technical support and resolve One Support tickets from learners, facilitators, and internal stakeholders
- Develop and maintain user guides, FAQs, and training materials to promote LMS adoption
- Generate and distribute reports on learning progress, completion rates, and compliance metrics
- Collaborate cross-functionally with Education and Development, Contact Center, and corporate functions to support learning initiatives and system integrations
Minimum Qualifications:
- 5 years managing and supporting LMS platforms
- Cornerstone professional experience
- High School Diploma
- At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position
Preferred Qualifications:
- Bachelor's Degree in Technology, Information Technology, or a related field
- Experience with Workday
- Strong analytical and troubleshooting skills with experience in SCORM, xAPI, and LMS–SIS integrations
- Advanced proficiency in Microsoft 365 (especially Excel)
- Experience with Techsmith suite of products
- Excellent communication, project management, and customer service skills with the ability to support diverse stakeholders
- Ability to leverage AI tools
Compensation:
The annual salary for this position is between $76,000 – $86,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, and vision insurance
- Paid vacation, sick, holiday, and parental bonding leave
- 401(k) retirement plan
- Long-term and short-term disability insurance
- Life insurance
- Money-saving discounts and financial planning tools
- Tuition assistance and education coaching
- Caregiving support and resources for the children and adults in your family
Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).
Deadline to Apply:
This posting is anticipated to remain open until 8/31/2026.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family And Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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