Manager, Academic Operations (Virtual)

🇺🇸 Remote - US

🕑 Full-Time

💰 $38,809 - $95,948

💻 Other

🗓️ September 18th, 2023

K-12 Smartsheet
Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead. 

Stride is a community of passionate leaders.  Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.  Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life. 

The Manager, Academic Operations is responsible for directing the overall efficiency of the national school operations placement team.  The role will monitor the performance of the staff, improve operational strategies, identify opportunities to improve the student placement experience, manage budget and resources, present reports to senior management and set goals to drive results on increasing student retention. The Manager must coordinate with various school and Stride corporate departments to maintain good feedback to ensure we are meeting project goals and delivering the best customer experience. 
ESSENTIAL FUNCTIONS:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 
  • Manage contractor budget, adjust accordingly and continuously monitor delivery of services to leverage ROI
  • Develop and manage relationships with school leadership, Stride retention and enrollment teams
  • Create project plans to ensure milestones are tracked and goals are met
  • Orchestrate strategies to improve team outputs that will improve student onboarding and retention
  • Structure team management to effectively supervise a large team of contractors

Supervisory Responsibilities: Directly supervises 3-6 regular employees and a team of contractors.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • Six (6) years of relevant professional experience
  • Excellent communication and leadership skills
  • MS365 and Web proficient
  • Ability to travel 15% of the time
  • Ability to clear required background check

Certificates and Licenses: None required.

  • Bachelor’s degree
  • Management/leadership experience
  • Project management experience
  • Smartsheet project management software proficiency
  • Experience supporting Stride Powered Schools

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position is remote and open to residents of the 50 states, D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range. 

  • We anticipate the salary range to be $38,809 to $95,948.  The upper end of this range is not likely to be offered, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. 

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.