Edtech.com's Summary

Lovevery is hiring a Manager, Creative Operations. This role involves managing resource allocation and capacity planning for creative and production teams, coordinating project workflows, and liaising between stakeholders to ensure efficient execution of creative projects. The Manager collaborates closely with creative leadership and cross-functional partners to streamline operations and support organizational growth.

Highlights

Lead sprint and capacity planning to manage team bandwidth and project resource needs.
Manage project requests, timelines, and resource assignments using Asana.
Maintain a resource database including full-time staff skills and freelance support.
Collaborate with creative and production teams and cross-functional stakeholders.
Support workflow improvements, onboarding, offboarding, and team calendars for coverage.
Bachelor's degree or 5+ years' experience in creative operations or project management.
Proficiency in Asana and experience working within an agile framework.
Strong project management, communication, and collaboration skills.
Competitive salary, benefits, stock options, PTO, parental leave, and equipment provision.
Free or discounted Lovevery products available to employees.

Manager, Creative Operations Full Description

Manager, Creative Operations

Boise, ID - Remote (within location)
Full-Time

About Lovevery
Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are caretakers, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents’ Choice, and NAPPA. TIME Magazine named The Play Kits subscription offering as one of the Best Inventions of 2018 along with AdAge awarding Lovevery with DTC Brand of the Year for 2023.

The Role

We are seeking a highly organized and detail-oriented Creative Operations and Resource Manager to join our creative and production team. As the Manager, Creative Operations, you will play a pivotal role in ensuring the smooth execution of creative projects while effectively managing resources, coordinating team capacity, liaising between creative, production, and Lovevery stakeholders while maximizing efficiency. The Manager, Creative Operations reports directly to the Director, Creative Production, but works incredibly close with Lovevery’s Creative Director, Design Director and cross-functional Product partners. Because of this, the position requires exceptional communication, collaboration, and organizational skills, strong project management expertise, and a creative solution mindset.

Responsibilities

Collaborate across departments, creative, and production teams to provide quick turn resourcing solutions that support both bandwidth and talent of the individuals on the teams.
Lead the sprint planning process and capacity planning meetings while keeping tabs on coverage gaps and proactively driving conversations with necessary team leaders and stakeholders to resolve outstanding issues.
Manage requests via Asana platform, assigning resources to projects, ensuring time tracking, work back schedules, and targets are realized.
Continuously monitor delivery timelines to adjust resource assignments when needed and forecast upcoming new assignments and projects.
Maintain a comprehensive resource database, including an index of full time staff skills as well as an ever evolving bench of freelance support.
Help flag and secure incremental support when needed, managing discussions with freelancers on availability, rates and projects.
Help identify when work is trailing or flag concerns around timelines while proactively triaging project workflow hurdles as early as possible.
Partner with creative and production to manage the team’s calendar for out of office individuals, ensuring coverage plans are set and flagging issues around high-volume out of the office times.
Collaborate with the Creative Director and Director, Creative Production to ensure procedures are followed throughout the on-boarding and exit process of new staff & freelancers.
Support streamlining workflows, supporting creative productivity and fostering interdepartmental collaboration.
Continuously assess resource management efficiencies, researching new methodologies to evolve with the growing needs of the organization.
As a conduit between the creative department and the company, this role works across all workstreams reconciling against objectives to confirm creatives receive clear project timelines, deliverables and understand priorities across all work streams.
Support leads on resource forecasting, flagging capacity issues as far in advance as possible for incremental budget allocation.
Support leaders on postmortem assessments and capacity planning initiatives.

About You

Bachelor's degree in a relevant field (e.g., Business Administration, Project Management, Marketing) or 5+ years in creative operations, project management, or a related role within the creative industry.
Experience working within an agile framework and running sprint planning across multiple projects and types of talent on a creative and production team.
An analytical mindset with a passion for all things creative.
A solution-oriented approach to problem solving, with the ability to maintain composure under pressure in response to changing priorities.
Ability to handle sensitive situations, information, and conversations with professionalism and confidentiality.
The ability to juggle multiple projects with various deadlines in a high volume / high velocity environment.
Excellent organizational and problem-solving skills, with meticulous attention to detail.
Skilled in project management software and tools, knowledge of Asana required.
Project Management — Work ethic, responsiveness, and results orientation matter in every role at Lovevery. With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning skills.
Collaboration — Work with the Creative team and stakeholders to execute against the many goals and initiatives we have planned along with any injections that occur.
Communication — You are comfortable working with all business strategy managers throughout the creative process to meet objectives and timelines.

The Benefits/Perks You'll Enjoy

Competitive salary, benefits and stock option package
3 weeks PTO in year 1 +14 paid holidays
Generous parental leave
Any equipment you need to get the job done
Free/discounted Lovevery products

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.

Original Job Description

Manager, Creative Operations

Boise, ID - Remote (within location)
Full-Time

The Role

Responsibilities

Collaborate across departments, creative, and production teams to provide quick turn resourcing solutions that support both bandwidth and talent of the individuals on the teams.
Lead the sprint planning process and capacity planning meetings while keeping tabs on coverage gaps and proactively driving conversations with necessary team leaders and stakeholders to resolve outstanding issues.
Manage requests via Asana platform, assigning resources to projects, ensuring time tracking, work back schedules, and targets are realized.
Continuously monitor delivery timelines to adjust resource assignments when needed and forecast upcoming new assignments and projects.
Maintain a comprehensive resource database, including an index of full time staff skills as well as an ever evolving bench of freelance support.
Help flag and secure incremental support when needed, managing discussions with freelancers on availability, rates and projects.
Help identify when work is trailing or flag concerns around timelines while proactively triaging project workflow hurdles as early as possible.
Partner with creative and production to manage the team’s calendar for out of office individuals, ensuring coverage plans are set and flagging issues around high-volume out of the office times.
Collaborate with the Creative Director and Director, Creative Production to ensure procedures are followed throughout the on-boarding and exit process of new staff & freelancers.
Support streamlining workflows, supporting creative productivity and fostering interdepartmental collaboration.
Continuously assess resource management efficiencies, researching new methodologies to evolve with the growing needs of the organization.
As a conduit between the creative department and the company, this role works across all workstreams reconciling against objectives to confirm creatives receive clear project timelines, deliverables and understand priorities across all work streams.
Support leads on resource forecasting, flagging capacity issues as far in advance as possible for incremental budget allocation.
Support leaders on postmortem assessments and capacity planning initiatives.

About You

Bachelor's degree in a relevant field (e.g., Business Administration, Project Management, Marketing) or 5+ years in creative operations, project management, or a related role within the creative industry.
Experience working within an agile framework and running sprint planning across multiple projects and types of talent on a creative and production team.
An analytical mindset with a passion for all things creative.
A solution-oriented approach to problem solving, with the ability to maintain composure under pressure in response to changing priorities.
Ability to handle sensitive situations, information, and conversations with professionalism and confidentiality.
The ability to juggle multiple projects with various deadlines in a high volume / high velocity environment.
Excellent organizational and problem-solving skills, with meticulous attention to detail.
Skilled in project management software and tools, knowledge of Asana required.
Project Management — Work ethic, responsiveness, and results orientation matter in every role at Lovevery. With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning skills.
Collaboration — Work with the Creative team and stakeholders to execute against the many goals and initiatives we have planned along with any injections that occur.
Communication — You are comfortable working with all business strategy managers throughout the creative process to meet objectives and timelines.

The Benefits/Perks You'll Enjoy

Competitive salary, benefits and stock option package
3 weeks PTO in year 1 +14 paid holidays
Generous parental leave
Any equipment you need to get the job done
Free/discounted Lovevery products

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