Manager, Department Operations
🇺🇸 Hybrid - NY
🕑 Full-Time
💰 $70,000 - $120,000
💻 Other
🗓️ March 22nd, 2023
Higher Ed Academic OpsPosition Summary
The Manager, Department Operations will provide operational support to the Director of Academic Operations and Administration, TMI Department Chair, and Academic Program Directors for all of the department’s B.S., M.S., and Ph.D. programs. Oversee the planning and execution of TMI academic operations including: internal/external communications, social media/web strategy, implementation and delivery of all department M.S. and B.S programs including MOT Global - Shanghai Program and dual degree initiatives. Manage department faculty and adjunct recruitment, contracting process, grants administration, supervise staff and manage program budget. Advise and make recommendations to the Director and the Chair on improvements to and possible courses of action within existing departmental policies and procedures. Responsible for implementation of department initiatives, activities, special projects and ad hoc reporting.
Qualifications
Required Education:
Bachelor's Degree in a related area
Preferred Education:
Master's Degree in Higher Education Administration/Student Affairs, or related area
Required Experience:
5+ years experience in higher education, operations, managing budgets or equivalent combination of education and experience.
Preferred Experience:
5+ years Previous work experience in academic department management; academic operations; sponsored research
Required Skills, Knowledge and Abilities:
Must demonstrate the ability to work as a team member; to think creatively; and to evaluate and improve existing process and procedures Must have strong and polished interpersonal, written, and oral communication skills. Must be able to comprehend and follow a diverse set of verbally communicated operational procedures with little guidance or training, self-manageable. Must be comfortable and professional in conducting business by telephone and in person. Position demands significant attention to detail, effective communications, team collaboration and working on weekends. The willingness to respond to the needs of students and employers in an increasingly technologically- oriented society. Strong customer service skills
Preferred Skills, Knowledge and Abilities:
Familiar with social media platforms and developing/implementing social media campaigns. Understanding and experience in working with international and domestic students in higher education. Familiarity with social media platform management (Instagram, Twitter, Linkedin, Facebook)
Bachelor's Degree in a related area
Preferred Education:
Master's Degree in Higher Education Administration/Student Affairs, or related area
Required Experience:
5+ years experience in higher education, operations, managing budgets or equivalent combination of education and experience.
Preferred Experience:
5+ years Previous work experience in academic department management; academic operations; sponsored research
Required Skills, Knowledge and Abilities:
Must demonstrate the ability to work as a team member; to think creatively; and to evaluate and improve existing process and procedures Must have strong and polished interpersonal, written, and oral communication skills. Must be able to comprehend and follow a diverse set of verbally communicated operational procedures with little guidance or training, self-manageable. Must be comfortable and professional in conducting business by telephone and in person. Position demands significant attention to detail, effective communications, team collaboration and working on weekends. The willingness to respond to the needs of students and employers in an increasingly technologically- oriented society. Strong customer service skills
Preferred Skills, Knowledge and Abilities:
Familiar with social media platforms and developing/implementing social media campaigns. Understanding and experience in working with international and domestic students in higher education. Familiarity with social media platform management (Instagram, Twitter, Linkedin, Facebook)
Additional Information
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $120,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
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