Manager, Financial Aid & Scholarships Outreach & Student Services

🇺🇸 Auburn, AL

🕑 Full-Time

💰 $52K - $88K

💻 Academic Advising

🗓️ September 25th, 2025

CRM

Edtech.com's Summary

Auburn University is hiring a Manager, Financial Aid & Scholarships Outreach & Student Services. The manager will lead all student-facing services and outreach for the Office of Financial Aid & Scholarships, managing a team to provide support and guidance about financial aid and scholarships to prospective and current students while collaborating with campus partners.

Highlights

Lead outreach initiatives and represent the office at recruitment and student engagement events.
Supervise Financial Aid and Scholarship Counselors to ensure quality front-line student support.
Oversee student service delivery via walk-ins, virtual appointments, and phone interactions, optimizing staff scheduling and training.
Collaborate with internal and external partners to support recruitment and retention strategies.
Develop and manage communications targeted to various student populations, ensuring consistent and updated messaging.
Use data and feedback to improve student services and operational efficiency.
Maintain current knowledge of federal, state, and institutional financial aid policies and procedures.
Required qualifications: Bachelor's degree with 5 years of relevant experience or a Master’s degree with 3 years in financial aid, scholarships, enrollment, or student services.
Strong skills required include customer service, knowledge of financial aid regulations, and public speaking.
Salary range offered: $51,590-$87,700 annually.