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Handshake
Manager, GTM Systems
🇺🇸
Remote - San Francisco, California
🕑
Full-Time
💰
TBD
💻
Operations
🗓️
October 7th, 2026
Gainsight
Salesforce
Edtech.com's Summary
Handshake is hiring a Manager, GTM Systems to architect the go-to-market technology stack spanning Salesforce, Gainsight, Nooks, Clay, and LLMs. The manager sets a direction that anticipates where AI is taking go-to-market so sales and customer success teams can trust their systems. This is a hands-on role with real ownership, plus management of the US-based external Salesforce consultants who take on heavier build work.
Highlights
- Architect end-to-end workflows and the GTM data model from lead to quote to renewal to expansion.
- Connect Salesforce, Gainsight, Nooks, and Clay into one system with engagement, enrichment, and customer health signals in Salesforce.
- Evaluate emerging GTM and AI tools, bring on new vendors, and retire tools that no longer earn their place.
- Manage internal teams and external Salesforce consultants while continuing to ship new builds and improvements.
- Bring 6+ years in Salesforce, GTM systems, or RevOps systems roles, ideally at an architect level.
- Show strong hands-on Salesforce skills in Flows, validation rules, approvals, and disciplined release practices.
- Design workflows across pipeline, quoting and CPQ, renewals, and expansion with sound data model and governance decisions.
- Weigh build versus buy versus outsource tradeoffs, including directing external consultants.
- Prefer hands-on experience with Gainsight, Nooks, or Clay and experience leading systems migrations or managing multiple Salesforce instances.
- Offer equity, 401(k) match, paid parental leave, medical, dental, and vision, a $500 wellness stipend, a $2,000 learning stipend, flexible PTO, and 15 holidays plus 2 flex days.
Manager, GTM Systems Full Description
About Handshake
Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:
- Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
- Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
- Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
- Build a massive, fast-growing business with billions in revenue
About the Role
Handshake's go-to-market motion is growing across more products and segments, and it only works if the teams using our systems trust them. As Senior GTM Systems Manager, you will be the architect of our GTM stack, spanning Salesforce, Gainsight, Nooks, Clay, LLMs and the connections between them, and set a direction that anticipates where AI is taking go-to-market. This is a hands-on role with real ownership, not a ticket-based admin role. You'll also manage the relationship with our US-based external Salesforce consultants - leveraging them to take on the heavier build work, so your time goes to architecture, design and impact.
- Architect end-to-end workflows and the GTM data model, from lead to quote to renewal to expansion, so AEs, AMs, and CSMs spend less time fighting systems and forecast and renewal reporting stay reliable as we add products and segments
- Connect Salesforce, Gainsight, Nooks and Clay into one system and bring engagement, enrichment and customer health signals into Salesforce to sharpen deal inspection and renewal risk visibility with less manual rep input
- Evaluate emerging GTM and AI tools and bring on new vendors to keep our stack at the leading edge, retiring what no longer earns its place
- Retain your builder DNA - continue to ship new builds & improvements while you will manage both internal teams and external Salesforce consultants
Desired Capabilities
- 6+ years in Salesforce, GTM systems or RevOps systems roles, ideally at an architect level (we're flexible on the path)
- Strong hands-on Salesforce skills: Flows, validation rules, approvals and disciplined release practices
- Architect-level design of workflows across pipeline, quoting/CPQ, renewals and expansion, with sound data model and governance decisions
- Too & iIntegration experience beyond Salesforce, such as sales engagement, customer success and data enrichment tools
- A track record of evaluating new software and bringing on vendors; operating on the bleeding edge of the systems world with a point of view on where the field is going (and the impact of AI)
- A track record of building systems that Sales and CS actually adopt and partnering with leaders across the business to scope, ideate, and launch improvements
- Ability to weigh build vs. buy vs. outsource tradeoffs, including directing external consultants or builders
- Clear communication with technical and non-technical partners - you are able to navigate multiple competing priorities and internal stakeholders with ease
Extra Credit
- Hands-on experience with Gainsight, Nooks, Clay or comparable tools
- Experience leading a systems migrations (via acquisitions) or managing multiple Salesforce instances
Perks
Handshake delivers benefits that help you feel supported and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
🤝 Connection: Team outings & referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
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