GoGuardian
Manager, Learning & Development
🇺🇸 Hybrid - Bethlehem, PA
🕑 Full-Time
💰 $84K - $139K
💻 Learning & Development
🗓️ September 9th, 2025
Edtech.com's Summary
Guardian is hiring a Manager, Learning & Development to lead the Group Operations Learning and Development team. This role involves designing, developing, and delivering targeted training programs, establishing strategic partnerships with business leaders, analyzing training needs, and ensuring the effectiveness of learning initiatives to support business goals.
Highlights
- Lead the design, development, and delivery of training programs across multiple business lines.
- Manage and coach a team of learning professionals, ensuring training relevance and effectiveness.
- Conduct training needs analysis and develop targeted learning strategies aligned with business priorities.
- Utilize industry trends and emerging technologies to enhance training methodologies and delivery.
- Require knowledge of learning and development methodologies, including instructional design and adult learning best practices.
- Proficiency with training technology such as Articulate, Mindsmith, Captivate, Adobe Creative Cloud, and learning management systems.
- Bachelor’s degree preferred; Master’s degree is a plus; 5+ years managing training teams and developing curricula.
- Experience in professional development training delivery using instructor-led and distance learning modalities.
- Familiarity with the insurance industry, ability to analyze training data and identify trends.
- Salary range from $84,320 to $138,522 with eligibility for additional incentive compensation.
Manager, Learning & Development Full Description
Manager, Learning & Development
remote type
Hybrid - In office 3 days per week
Bethlehem
Full time
As the Learning & Development Manager, you will lead the Group Operations Learning and Development team members to design, develop and deliver highly targeted curricula and programs using various methods of delivery that will provide successful learning services for the business partners. In addition, you will establish a strategic partnership with leaders and business partners across Group Operations and Guardian, which includes a comprehensive understanding of the business strategies, priorities, and challenges. You will also be responsible for recognizing emerging patterns, summarize results, and provide recommendations for actions to address gaps and/or potential opportunities and continuously assess and measure training programs to ensure effectiveness; exercise judgment in adjusting where appropriate and communicate timely updates to the business partners with a training component impacting their business.
You are
- Able to develop a long-range vision and strategy that makes the best use of emerging technologies to effectively lead the design, development, and delivery of training programs, curricula, and services across multiple business lines.
- Successful with working in a team environment that demands a high degree of collaboration through coordination and communication of delegated responsibilities.
- Exceptional consulting skills to influence and educate senior leadership, peers, stakeholders.
- Proven ability to quickly learn new business models, supporting technical infrastructure, business strategy, priorities, challenges, and creating highly targeted training needs analysis and training strategy.
- Exceptional teamwork, negotiation, and change management skills to manage a diverse resource pool, leveraging various skills and expertise to best meet the needs of the business.
You will
- Lead training needs analysis to ensure the business partners are proactive with training needs. Through these close business relationships, develop a highly targeted training strategy that addresses the current and projected training need
- Actively manage a team of learning professionals. Ensure effectiveness, timeliness, accuracy and relevance of training programs and their delivery. Provide developmental support and coaching to direct reports as well as training constituents.
- Develop functional professional relationships across L&D to foster an environment of teamwork, belonging, and inclusion in driving towards the same goals and objectives.
- Oversee the design, development, and delivery of training programs, curricula, and services for dedicated business partners, including technical and professional training. Research and implement best practices in technology, tools, and approaches to training delivery for the increased effectiveness of L&D. Ensure deliverables are timely, accurate, highly targeted, and meets business objectives.
- Remain informed of environmental and industry trends by monitoring industry news and pertinent research reports. Utilize insights to recommend actionable programs to deliver expected results of business partners.
- Monitor changes in environmental landscape with the focus on improving key required skills and the overall performance required to match the changes within the industry and/or market segments.
You have
- Bachelor’s Degree in Business Administration, Organizational Development, Human Resources, Instructional Design, Instructional Technology, or related field and/or experience. Master’s degree preferred.
- 5+ years successfully managing training team with responsibility for training design, development and delivery to sales, production, and support areas; developing print, computer / web based, audio and video products
- 5+ years demonstrated success in managing the design, development, and delivery of professional development curricula, using various mediums (instructor-led classroom, distance learning)
- Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain, and monitor learning.
- Strong familiarity with training technology as it relates to design and development (e.g., Articulate, Mindsmith, Captivate, Adobe Creative Cloud, etc.), video and audio production (e.g., Adobe CC) and learning management systems.
- In-depth knowledge of training techniques and practices to drive enhanced skills to improve performance through best practices in designing, developing, and delivering to a sales, production, or support area organization.
- Knowledge of the insurance industry, organizational structure/processes, and be able to quickly analyze and summarize data to identify trends and results received compared to those expected.
Location & Travel
- Location preferred - Bethlehem, PA
- Occasional 0-10% Travel
Salary Range:$84,320.00 - $138,522.50
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
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