Manager of Application Administration
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by November 6, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click
here to learn more about why you should work at USC.
Logo |
Posting Number | STA00763PO25
Job Family | Information Technology
Job Function | IT Business Systems Analysis
USC Market Title | IT Business Systems Analysis Director
Link to USC Market Title |
https://uscjobs.sc.edu/titles/183932Job Level | M4 - Managerial
Business Title (Internal Title) | Manager of Application Administration
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Enterprise Applications
State Pay Band | 10
Approved Starting Salary | $116,104
Advertised Salary Range | $116,104
Location of Vacancy | Columbia, SC
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: Monday – Friday 8:30am – 5:00pm, with 1 hour for lunch.
Must be willing to work a flexible schedule to meet the needs of the Division of IT.Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The University of South Carolina is seeking a Manager of Application Administration & Support to lead a team dedicated to supporting and managing the university’s portfolio of third-party and homegrown applications. This role will oversee the full life cycle of business applications—from deployment and upgrades to maintenance and retirement—while ensuring reliability, security, and efficiency.In addition, the manager will serve as a consultant across the USC system, partnering with colleges and departments to assess application needs and deliver solutions that improve the overall quality of service for students, faculty, and staff.
Responsibilities
Manage and mentor a team of Application Administration & Support professionals. Oversee the life cycle management of third-party and custom-built applications. Collaborate with university stakeholders to evaluate application needs and recommend solutions. Ensure applications align with institutional standards, security requirements, and service goals. Drive continuous improvement of processes, tools, and support practices.
Knowledge, Skills, and Abilities
Proven management experience leading technical teams. Expertise in full life cycle business application support. Strong understanding of cloud application architecture. Solid knowledge of on-premises application architecture. Familiarity with homegrown/custom application architecture. Understanding of database interactions with business applications.
Why Join USC?
At the University of South Carolina, you’ll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Managerial Experience of at least 2 years in an Information Technology Environment. Experience managing life cycle of applications in support of business functionality .
Knowledge/Skills/Abilities | Management Experience. Full Life Cycle Business Application Support. Understanding of Cloud Application architecture. Understanding of On Premis Application architecture. Understanding of homegrown application architecture. Understanding of Database interactions with Business Applications.
Job Duties
Job Duty | Supervises employees by applying appropriate management principles according to university policy and procedures, completing EPMS timely and accurately, and monitoring employee progress towards goal attainment. Communicates expectations and provides feedback to assist employee with performance improvement, professional development, and skills/competency development.
Essential Function | Yes
Percentage of Time | 20Job Duty | Application Administration: Application support of 3rd party applications that the division of IT supports as well as managing intake of new applications that the division takes ownership of. This includes packaged 3rd party apps as well as management of a PCI Compliance resource.
Essential Function | Yes
Percentage of Time | 30Job Duty | Application Consulting: Application consulting consists of engaging with campus to support RFP’s, assist with analysis of applications going through the Technical Review Board, analysis of total cost of ownership expectations on new applications so that it can be used to make budget decisions on how best to structure support and manage costs of the application including people, software, and operational costs. Overall communication across the organization as needed to best facilitate this consulting role is also part of this duty.
Essential Function | Yes
Percentage of Time | 30Job Duty | Vendor management: Management of vendor relationship, budget needs/projections, contract management, invoice and purchase order management in conjunction with the Division of IT business office.
Essential Function | Yes
Percentage of Time | 15Job Duty | Other duties as assigned.
Essential Function | Yes
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 09/22/2025
Job Close Date | 11/06/2025
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by November 6, 2025. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click
here to learn more about why you should work at USC.
Quicklink for Posting |
https://uscjobs.sc.edu/postings/194960EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor's degree and 5 or more years of experience, which may be substituted by an equivalent combination of certification, training, education, and/or experience?
- * Do you understand that this is an onsite job on the Columbia campus of the University of South Carolina?
- * How many total years of experience do you have managing application support professionals?
(Open Ended Question) - * List the top 3 most complex applications that you have had experience supporting?
(Open Ended Question) - * What are your salary expectations?
(Open Ended Question)
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents