Manager of Career Services

Manager of Career Services

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title  | Manager of Career Services
Role Title  | Education Support Specialist III
Role Code  | 29144-SW
FLSA  | Exempt
Pay Band  |
Position Number  | 28200006
Agency  | Piedmont Virginia Community College
Division  | Piedmont Virginia Community College (Div)
Work Location  | Albemarle - 003
Hiring Range  | $55,000 - $65,000
Emergency/Essential Personnel  | No
EEO Category  | B-Professional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  |

Does this position have a bilingual or multilingual skill requirement or preference?  |

Work Schedule  | Monday through Friday and as needed to fulfill role responsibilities. Typical work hours are 8 a.m. to 5 p.m. This is a full-time exempt position providing services in-person for students at college and community locations.

Sensitive Position  | No
Job Description 
Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Manager of Career Services
Department: Student Support & Community Partnerships
Employment type: Classified Staff

Position Purpose:
The Manager of Career Services leads job-placement activities for PVCC’s credit and non-credit students by serving as the primary point of contact for the region’s quality employers who offer the jobs and careers that lead to family-sustaining wages. As the college’s employer “concierge,” the Manager of Career Services will connect employers with the appropriate personnel throughout the college who can address the specific training and other needs they express. Through deep, sector-based engagement, the Director/manager of Career Services will understand the needs of local employers allowing PVCC to recruit, train and place students seeking quality careers. The Manager of Career Services will support enrollment efforts by publishing job tickets on the n2work.org platform, which is used by community partners to recruit students to PVCC by focusing on the goal of many students to secure quality employment in the region. The Manager of Career Services will lead career exploration activities and work with faculty and instructors across the college to develop work-based learning opportunities. The position will oversee a customer relationship management process to track engagement with employers across the college. The position advances the implementation of the college’s strategic plan and the VCCS’s Opportunity 2030, with a focus on community impact through economic mobility of students completing PVCC programs. The position requires substantial outreach and customer service skills and works directly with students, faculty, and staff across all college divisions.

This position reports to the Dean of Student Support & Community Partnerships but will also work closely with the administrators, faculty, and staff in Academic Affairs and Workforce Development.

Duties and Responsibilities:
· Lead job-placement activities for PVCC’s credit and non-credit students.
· Serve as the primary point of contact for the region’s quality employers who offer the jobs and careers that lead to family-sustaining wages.
· Oversee a customer relationship management process for tracking college engagement with employers and ensure that they receive accurate and timely responses.
· Manage college-wide career services with a focus on creating authentic relationships with the region’s employers to create intentional pathways to available quality jobs, internships and apprenticeships for PVCC students, both credit and non-credit.
· Provide a clear point-of-contact at PVCC for the region’s employers and effectively connect to the appropriate person or program at PVCC who can address their needs.
· Develop career exploration opportunities for PVCC student/job-seekers.
· Promote student enrollment by publishing job tickets on the Network2Work platform (n2work.org) which are used to increase enrollment, especially for adult learners and other non-traditional students.
· Attend new student information sessions to answer questions about employment opportunities.
· Leverage the relationships built through working closely with employers to explore opportunities for internships and other work-based learning opportunities for PVCC student/job-seekers.
· Build sector-specific industry mentorships that connect student/job-seekers with mentor in the industry of their interest.
· Guide PVCC graduates to the “best fit” employer whose work aligns with the student/job-seeker’s interests, and vouch for our graduates with those employers once training has been completed and the student/job-seeker has applied for the job.

Benefits include:Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia Generous leave benefits Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement

Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | · Excellent communication skills, both written and verbally.
· Organizational skills.
· Demonstrated experience working with the employers, preferably in PVCC’s service region.
· Strong interpersonal skills to help engage employers and support students.
· Excellent customer service skills.
· Strong presentation and facilitation skills.
· Familiarity with career exploration tools.
· A current driver’s license and the ability to provide your own transportation to cover assignments throughout the community college service region.
· Working knowledge of basic computer applications, software, and social media.

Additional Considerations 
· Knowledge of specific needs of area employers.
· Additional Education in a related field.
· Career services experience (higher education).
· Community college experience.
· Demonstrated experience with a customer relationship management platform.
· Proven ability to work as a team player and to build a highly effective working team.
· Experience working with employers for job referrals, work experience, or placement.
· Experience working with a student population.

Operation of a State Vehicle  | No
Supervises Employees  | No
Required Travel  | minimal within service area

 Posting Detail Information 

Posting Number  | CLS_3830P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 06/16/2025
Job Close Date  | 07/14/2025
Open Until Filled  |
Agency Website  | pvcc.edu
Contact Name  |
Email  |
Phone Number  |

Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/
EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/86014

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