Manager, OneStop Enrollment Services (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $57K 💻 Enrollment 🗓️ June 3rd, 2026

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Edtech.com's Summary

The University of Florida is hiring a Manager for OneStop Enrollment Services within their Division of Enrollment Management. This role involves leading a team of advisors to provide integrated, student-centered enrollment support across multiple service channels, managing daily operations, enhancing training and service quality, and streamlining access to enrollment services in collaboration with key university departments.

Highlights

Lead and supervise OneStop advisors and manage daily operational activities.
Provide leadership, coaching, and direction to maintain high-quality enrollment services.
Monitor service-level expectations across phone, Gator360, and service queues.
Coordinate hiring, onboarding, and staff development including training and performance evaluation.
Deliver frontline enrollment support via in-person, online, and phone interactions.
Generate and maintain reports to assist strategic planning and decision-making.
Required qualifications: Bachelor’s degree and two years of relevant experience or equivalent.
Preferred skills: supervisory experience, organizational, communication, analytical abilities, and proficiency with Microsoft Office, PeopleSoft, Gator360, and student records systems.
Annual salary of $57,000 plus benefits including health, dental, vision insurance, state retirement plans, paid time off, tuition assistance, and Public Service Loan Forgiveness eligibility.
Collaborate with University Registrar, Admissions, Financial Aid and Scholarships, and the University Bursar offices.