Edtech.com's Summary

Teach For America is hiring a Manager, Operations. The Manager will lead and execute operations by managing people, processes, and resources, coordinating events, overseeing financial operations, maintaining office and team systems, and supporting corps communications to advance organizational goals.

Highlights

Plan and execute events such as board meetings, alumni gatherings, fundraising events, and teacher trainings.
Manage team budget tracking, non-payroll spending compliance, purchasing, contracts, credit cards, and expense reports.
Maintain office functionality, including technology, supplies, and communication platforms like Slack, OneDrive, Microsoft, Google, and Zoom.
Serve as first point of contact for community members, alumni, corps members, and office visitors.
Collaborate with leadership on team meetings, staff evaluations, training compliance, and team culture initiatives.
Coordinate corps member communications, professional development, and school partner events.
Maintain databases for budget forecasting, spending tracking, and contract management.
Minimum qualifications include operational planning, project and event management, data analysis, systems management, and proactive logistics planning.
Expected salary range for Tier A locations is $55,700 to $73,100 depending on experience and location.
Reports to the Executive Director and supports a hybrid work environment with some in-person presence.

Manager, Operations Full Description

Manager, Operations

WI - Milwaukee

Full time

ROLE TITLE: Manager, Operations

POSITION REPORTS TO: Executive Director

LOCATION: Milwaukee

WHAT YOU’LL DO

Teach For America Milwaukee is seeking a Manager of Operations. This individual can quickly evaluate, plan and execute to meet goals. This person can rally, organize, and manage people, processes, and resources. As a strong project manager, they will lead through collaboration, strong communication and being vision-centered.

To inform organizational processes and structures, the Manager of Operations will acquire, manage, and make data accessible to others. They are proactive; they see the processes that need operationalizing and know their role in making it happen for the team. As Manager of Operations, this person will smooth and streamline resources and processes to lift the team and vision.

WHAT YOU’LL BE RESPONSIBLE FOR

Event Logistics and Operations (25%)

Collaborate closely with staff members to plan and execute events including but not limited to quarterly board meetings, one-time alumni events, fundraising events with external partners and long-term planning and execution of summer teacher trainings
Create and manage tight logistics for events. This may include but not be limited to event booking, team preparation, guest registration and communication
Execute and lead operations at regional events
Lead post event discussions and reflections to improve practices and community engagement

Financial Operations & Purchasing System Management (25%)

Serve as team budget tracker, managing team towards non-payroll spending target through team-facing compliance systems and structures
Work closely with national partners to track and forecast team’s non-payroll spending throughout the year
Serve as team buyer and manage team towards compliant purchasing
Manage process and completion of contracts with external partners, schools and vendors
Manage team credit card and expense report processing

Office and Team Operations (25%)

Serve as the first point of contact for community members, alumni, corps members and building office management. Triage mail, email, and visitor inquiries in an efficient and timely manner
Maintain office functionality and upkeep including but not limited to technology operation, material inventory and supplies. Ensure the office is kept clean, organized and easy to use for the team and community partners.
Monitor and maintain effective usage of team-wide platforms and communication including Slack, OneDrive, Microsoft, Google, Slack and online meeting platforms including Zoom
Alongside the Executive Director, guide planning of team meetings, staff evaluations procedures and team compliance with training requirements
With the Executive Director, support and manage team culture, staff anniversaries, and other ways to build team connectedness and celebration

Corps Communications and Operations (25%)

Serve as a point of contact for corps members on events, expectations, and tasks they are responsible for meeting
Work with the Managing Director of Leadership Development on corps culture and professional development expectations and opportunities
Communicate and coordinate the interview fair, hiring, and other school partner related tasks and events

A WEEK IN THE LIFE

Over the course of any week, the Manager of Operations will:

Participate in team meetings of various needs. Taking notes on action items and updating operations plans. In between meetings, communicate, assign and track team members towards outcomes.
Assist teammates with operational related tasks by answering questions related to operations and fulfilling operations and logistics requests from other team members.
Maintain databases that may include tracking non-personnel spending and budget forecasts.
Ensure contracts are signed and all parties are followed up with when stages are complete.
Meet with the Executive Director to assess progress on tasks, individual projects and events.
Communicate with national teammates and external partners
Operate in a hybrid work environment and be responsive as necessary to in-person meetings and events
Be present in the office to manage in-person operations, office management and other administrative duties
Communicate and coordinate with corps members, school partners, and other community partners on events, partnership expectations, and timely actions and tasks

YOUR EXPERIENCE

Knowledge and expertise that matter most for this role (minimum qualifications):

Detail-oriented while remaining vision-centered in planning and execution.
Proactive: Sees what is around the corner regarding logistics and determines plans.
Designs, executes and modifies new and existing operations plans.
Analyzes and visually represents data that can help a team make decisions.
Knowledge management, systems management and process design: Maintaining team-wide systems and ensuring that team-wide documentation is in the right place and easy to find.
Event planning and logistics.

YOUR COMPENSATION

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.

SALARY:

Tier A: $55,700 - 73,100

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.

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