Manager, Program

Manager, Program

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Announcement

 Details 

Open Date  | 09/26/2025
Requisition Number  | PRN43199B
Job Title  | Manager, Program
Working Title  | Senior Events and Campus Visits Manager
Career Progression Track  | D
Track Level  |
FLSA Code  | Administrative
Patient Sensitive Job Code?  | No
Standard Hours per Week  | 40
Full Time or Part Time?  | Full Time
Shift  | Day
Work Schedule Summary  |
VP Area  | Academic Affairs
Department  | 00295 - Office of Admissions
Location  | Campus
City  | Salt Lake City, UT
Type of Recruitment  | Internal to the Department
Pay Rate Range  | $50,900 - $54,900
Close Date  | 10/03/2025
Priority Review Date (Note - Posting may close at any time)  |
Job Summary  |
Under supervision of the Assistant Director for Campus Experience, the Senior Events and Campus Visits Manager is responsible for various events and services provided by the Office of Admissions to identify, recruit, and enroll new students to the University of Utah. This position works in a team setting to assist in the development, implementation, and assessment of a variety of different activities including in-person events on- and off-campus, virtual events, various types of campus tours, and other events as they arise. The Senior Events and Campus Visits Manager will also assist with the management of the University Ambassadors, who provide campus tours and support Office of Admissions events.

Responsibilities  |
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Plan and coordinate all aspects for both in-person and virtual recruitment and yield events for prospective students and their guests including but not limited to goal setting, vendor collaboration, travel and venue coordination, event registration, event marketing and communication, staffing, ensuring excellent customer service, training, determining safety protocols, event equipment and supplies, and event data analysis. Planning, coordination, and staffing of virtual events and information sessions Assist in maintaining a system of detailed event management information (event plans and schedules, budgets, contracts, post event analyses, timelines, etc.) to maintain quality and consistency of work and monitor the status of events, projects, and assignments. Manages all aspects of the Student Ambassadors including but not limited to: day to day operations, employee work schedules, prioritizing daily work activities, managing assessment and evaluation for the Ambassadors, and recommending changes. Coordination of student employees at recruitment events – transfer, access, UHEDs, UCAWs, virtual sessions, college fairs, etc. Provides Human Resources support by hiring student employees, overseeing and implementing training procedures, supervising student staff, evaluating performance and initiating disciplinary action. Provide integration of University Ambassadors into appropriate Admission Counselor trainings Assist with daily, group, and VIP campus tour services, which includes but is not limited to setting up web-based guest registration process, solving various tour-related problems that arise, exhibit excellent customer service, training, staffing, and survey creation/utilization/analysis. Represent the Office of Admissions at meetings and events. Build and maintain professional working relationships with campus partners, vendors, and other stakeholders. Work collaboratively with other units, as appropriate, to support student services, enrollment, and retention at the university. In collaboration with marketing and communications team, contribute to and ensure the timely production of all printed and electronic campus visit and event marketing, communications and collateral including brochures, web pages, emails, and text messages to increase the office’s visibility and increase campus visit and event attendance. Position will be expected to develop event budgets congruent with the Office of Admissions recruitment strategies/goals. Be able to justify expenditures with appropriate documentation, as well as research, identify, and propose cost savings measures. Monitors purchases to ensure compliance or all University fiscal policies, oversees billing accuracy and coordinates timely processing of all invoices. Provide, support, and serve as back up for other areas within the Campus Experience team as need arises. Some evening and weekend work required. Moderate physical activity required. Other duties as assigned.

Minimum Qualifications  | Bachelor’s degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences  |
At least two years of experience in higher education admissions (or equivalent), including managing a recruitment territory and overseeing special projects. In-depth knowledge of current trends in admissions, recruitment, scholarships, and financial aid. Outstanding communication skills, both written and verbal, with the ability to effectively engage large and diverse audiences. Exceptional customer service and interpersonal skills, with particular sensitivity to the needs and expectations of prospective students. Proven ability to analyze data and make informed decisions regarding special projects and strategic areas of focus. Strong organizational and coordination skills, with the capacity to manage competing deadlines and prioritize tasks effectively. Demonstrated human relations and communication skills, essential for team collaboration and stakeholder engagement. Experienced in mentoring entry-level admissions counselors and supporting efforts to achieve enrollment goals. Skilled in communicating complex information effectively to large, diverse audiences. Strong problem-solving abilities with a proven capacity to navigate and resolve challenging situations. Ability to work both independently and collaboratively within a team environment. Proficient in using CRM systems and other recruitment-related tools and platforms, with demonstrated ease in system navigation and data management. 

Type  | Benefited Staff
Special Instructions Summary  |
Additional Information  | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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Applicant Documents

 University Human Resource Management 
 250 East 200 South, Suite 125 Salt Lake City, UT 84111
 Contact us: (801) 581-2169 By Email: employment@utah.edu