Manager, Program(s)

Manager, Program(s)

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Announcement

 Details 

Open Date  | 12/05/2025
Requisition Number  | PRN43746B
Job Title  | Manager, Program(s)
Working Title  | Sr. Program Manager
Career Progression Track  | F
Track Level  |
FLSA Code  | Administrative
Patient Sensitive Job Code?  | No
Standard Hours per Week  | 40
Full Time or Part Time?  | Full Time
Shift  | Day
Work Schedule Summary  | Monday – Friday, 9AM – 5PM. Some evenings and weekends required.
VP Area  | Academic Affairs
Department  | 01420 - Advising (Sch of Business)
Location  | Campus
City  | Salt Lake City, UT
Type of Recruitment  | External Posting
Pay Rate Range  | $65,000 - $70,000
Close Date  | 12/29/2025
Priority Review Date (Note - Posting may close at any time)  | 12/22/2025

Job Summary  | The Sr. Program Manager for the Office of Transformative Student Experiences provides cross-cohort leadership and operational oversight for student success cohort programs serving low-income, first-generation, and high-achieving undergraduate students. This position functions as the Director’s primary partner in ensuring operational excellence, consistent program delivery, and cohesive student support across the Opportunity Scholars Program, First Ascent Scholars, Rising Business Leaders programs, as well as OTSE led school-wide initiatives for first-generation, international, and Veteran students within the David Eccles School of Business.

In partnership with the Director and program managers, the Sr. Program Manager fosters student success by fosters student success by ensuring smooth transition into the university, connecting students to academic and personal support resources, encouraging engagement in transformative learning opportunities, and supporting on-time graduation. The Senior Program Manager manages systems and data; provides strategic input in the areas of recruitment, programming, and assessment; and offers mentorship and guidance to program managers.

Responsibilities  | Manages and coordinates the day-to-day operations of the cohort programs to ensure alignmetnt across office processes, policies, and student support structures. Provides mentorship and peer support to program managers, helping develop consistency in student coaching, communication, and programming approaches. Ensure students’ needs are met by managing logistical oversight of U of U student platforms and scheduling management systems (e.g. Canvas, NavigateU, Salesforce). Support the design and implementation of student programming and educational events that enhance leadership, academic, and professional development. Collaborate with program managers to develop and execute recruitment and retention strategies for students across all cohorts. Provides individualized coaching for a small caseload of high-need or escalated students. Works as lead partner with Marketing & Communication to develop a communications strategy across all cohort programs. Foster collaboration across programs to reduce silos, align resources, and ensure consistency in program quality. Ensure students across programs successfully transition to the university environment and have access to necessary resources to be successful (tutoring, academic advising, career coaching, and technology support). Nurtures collaborative relationships with Eccles Schools and university community members to connect students with opportunities for deep learning and expansion of network. Helps build student pathways throughout undergraduate student offices, resources, events and opportunities in the David Eccles School of Business. Works with the Director to assess and collect data across all programs to measure program impact, outcomes, and scholarship effectiveness, and uses results to drive continuous improvement. As requested, collaborates with the Director to prepare data, stories, and impact reports. Partners with Eccles Undergraduate Programs to design and implement retention-focused initiatives that enhance belonging and persistence. May be asked to participate as an ex-officio member of the different Board of Advisors.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.
Minimum Qualifications  | Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences  | MEd or Master’s degree in Education, Business, Policy and Public Administration, Communication, or similar. 4+ years of experience working with undergraduate students 4+ years of experience in project or program management, preferably in collaboration with academic, industry, and community entities. 4+ years of experience supervising or mentoring students. Understanding of how to apply student development theory to programmatic and curricular-focused trainings and events.
Type  | Benefited Staff

Special Instructions Summary   
Additional Information  | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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 University Human Resource Management 
 250 East 200 South, Suite 125 Salt Lake City, UT 84111
 Contact us: (801) 581-2169 By Email: employment@utah.edu