Blackbaud
Manager, Software Development
Edtech.com's Summary
- Lead the Database team and own the database platform for SaaS products.
- Operate compute, storage, database, and networking platforms using services, APIs, and automation to meet security and uptime SLAs.
- Partner with product engineering and management to enhance customer experience and optimize platform cost.
- Ensure platform security by collaborating with cybersecurity teams and automating compliant security practices.
- Build and manage a diverse, high-performing team, and lead transition to cloud infrastructure.
- Develop and execute the Oracle and SQL database platform roadmap as an internal product with SLAs and metrics.
- Facilitate product teams with tooling, standards, and automation for schema evolution, performance, and cost management.
- Require 10+ years experience, including 5+ years in leadership of platform or infrastructure engineering teams delivering SaaS solutions.
- Hands-on experience with large-scale production databases such as Postgres, MySQL, SQL Server; performance tuning, high availability, replication, and cloud-managed databases on AWS, Azure, or GCP.
- Willingness to support 24/7 critical production incident management and commitment to meeting quality, security, and operability standards.
- Experience with or exposure to non-profit organizations is a plus.
Manager, Software Development Full Description
About
We are seeking an Engineering Manager to lead the Database team within Platform Engineering. This role owns the database platform powering our SaaS products, ensuring secure, scalable, reliable, and cost-effective data persistence. You will lead a team of database engineers and DBAs to build a developer-friendly, self-service platform with strong standards, automation, and reliability.
What you'll do
- Own and operate compute, storage, database, and networking platforms via services, APIs, and automation, meeting security, uptime, and SLA/SLO goals.
- Partner with product engineering and product management to deliver customer value, improve experience, and manage platform costs.
- Ensure platform and product security by working with cyber security teams and driving compliant, automated security practices.
- Build and lead a highâperforming, diverse team; grow technical capabilities and lead the transition to cloud-based infrastructure.
- Set technical direction with stakeholders to deliver scalable, reliable, and secure platform solutions.
- Lead strategic planning and execution, ensuring predictable delivery and 24/7 operational excellence.
- Own the Oracle and SQL database platform roadmap; treat databases as an internal product with SLAs, documentation, and adoption metrics.
- Enable product teams through tooling, standards, and automation for schema evolution, performance, observability, capacity, and cost management, replacing manual approvals with automated guardrails.
What we'll want you to have
- 10+ years of experience, including 5+ years leading platform, infrastructure, SRE, or engineering teams delivering SaaS solutions.
- Proven ability to manage multiple initiatives, influence without authority, and drive alignment through standards, tooling, and automation.
- Strong hands-on experience with production databases at scale (Postgres, MySQL, SQL Server), including performance tuning, HA, replication, and cloud-managed databases (AWS, Azure, or GCP).
- Track record of delivering high-quality SaaS releases on schedule in fastâgrowing, multiârelease environments.
- Experience with or exposure to nonâprofit organizations is a plus.
- Willingness to support critical production incidents as needed in a 24/7 environment.
- Commitment to delivering solutions that meet quality, security, and operability standards.
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Blackbaud powers social impact through purposeâdriven technology and responsible AI. Guided by our Intelligence for Good® vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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