Manager-Training Development

Job Title: Manager-Training Development
Department: 988 Lifeline, Standards, Training and Practices Division
Reports to: Senior Director, Training Development and Instructional Design
Location: Remote
Schedule:  9:00 AM – 5:00 PM ET
Salary Range: $82,400k – 105,000K

*New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:
The Manager-Training Development is responsible for executing multiple facets of training development at a time. This includes managing the design and programming self-paced online courses and multimedia; Learning Management System (LMS) administration support; and LMS and training development in other languages or for various disabilities.

Duties/Responsibilities:
Manage different facets of online training development from initiation to launch, including but not limited to the following:Timelines – Develop and track the development of trainings the start to release; identifying areas for process improvementsNeeds assessment – clarify purpose, goals and audience needsGraphic design – manage the creation of the color scheme and other course assets (images, banners, etc) with internal staff and vendorsVideos – manage the development of videosOutreach – organize and facilitate all internal outreach efforts to publicize the launch of new training and educational resourcesCourse repository – ensure multimedia, images, scormed files are maintained and tracked for future updates/revisionsCollaboration – Collaborate with key staff and vendorsLead the design development of online interactive, user-friendly trainings and educational resources for crisis counselors and/or clinical staff in the Lifeline network Design and program online courses that engage learners and build skillsCreate and edit educational videosWork closely with subject matter experts and content writers on the clinical team to translate best practices in suicide prevention into dynamic instructional design based on adult learning theory Coordinate multimedia development needs for trainings Work closely with vendorsManage training development, educational resources, and LMS in Spanish and for various disabilities, as needed, including but not limited to:Spanish versions of LMS, courses and other training materialsAccessibility of trainings to support those with visual and hearing limitations.Other languages or disabilities as necessarySupport LMS Administration, including but not limited to user management, content uploading, generating reports, troubleshooting, documentation, and enhancing user experience.

Required Skills/Abilities:
xperience designing and developing self-paced online trainingsExperience with multimedia, specifically video productionExperience with video editing (preferably Vyond, Premier Pro, Camtasia)Experience developing trainings and educational resources in different languages and for different abilitiesExperience managing the development of complex online trainingsExperience with Learning Management Systems (preferably Moodle)Fluency in written Spanish languageSupervisory experience (preferred)

Required Qualifications:
Bachelor’s degree in the field of education or 5 years of equivalent work experience3 years of experience in online training design and development (preferably articulate)2 years working in mental health training, ideally crisis counseling
 
Physical Requirements:
Mostly sedentary work, using standard office equipment including a computer, keyboard, and telephoneAbility to remain calm and composed under stressAbility to communicate through various mediums, including video conferencing platforms, phones, etc.Maintain a dedicated workspace, free of distractions and other obligations

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

**This role is endowed/subsidized through September 2026, with the possibility of renewal based on performance and funding**

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

 Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address".