Edtech.com's Summary

University of Pennsylvania is hiring a Master's Program Coordinator - Electrical and Systems Engineering - Penn Engineering to advise and support students in the Electrical Engineering and Systems Engineering master's programs. Working under the Master's Program Manager and alongside faculty directors, the coordinator screens applicants, onboards new students, and answers their questions throughout the program. The position also builds community among students and alumni and connects them with industry and career resources.

Highlights

Support the admissions process for the EE and SE master's programs by doing initial applicant reviews and coordinating decisions with the faculty directors.
Organize new student orientation, including speakers from campus partners, handouts, presentation slides, and program updates based on student feedback.
Manage prospective student inquiries and develop recruitment materials such as applicant checklists, Q&A sections, and videos, while keeping website information current.
Advise master's students on academic options and course requirements, interpret program policies, perform degree audits, and support graduation ceremonies.
Serve as the front-line student contact, holding daily advising availability and connecting students with faculty, the Office of Academic Services, and other campus resources.
Review reduced course load requests, petitions, and transfer credits, and improve process documentation and data collection to support data-driven decisions.
Run internship panels, community building events, and professional development events, acting as the department's ambassador to students.
Work with Career Services and SEAS Development to link students with industry, promote QuakerNet and Alumni Weekend, and track graduates through LinkedIn, spreadsheets, and databases.
Candidates need a bachelor's degree and at least two years of related experience, or an equivalent mix, with prior advising and leadership development experience preferred.
Hourly pay is $21.52 to $31.00.

Master's Program Coordinator - Electrical and Systems Engineering - Penn Engineering Full Description

Job Description Summary

The Master's Program Coordinator will work with and under the guidance of the Master's Program Manager to support all functions serving the Electrical Engineering (EE) Master's and Systems Engineering (SE) Master's programs and students in the Electrical and Systems Engineering Department. The Coordinator will work with the Faculty Directors and Master's Program Manager to provide student advising, support admissions and administer program functions, including initial processing and screening of applicants, onboarding new students, addressing student queries, facilitating student professional development, and fostering student/alumni community.

Job Responsibilities

Admissions

In coordination with Faculty Directors, Department Director, and Master's Program Manager, support admissions process for EE Master's and SE Master's students. Process includes initial applicant reviews, coordinate decision processing with faculty directors, New Student Orientations (NSO), and onboarding.

Tasks include but are not limited to coordination of speakers (e.g. relevant campus partners) and preparation of handouts/presentation slides/swag.

Create/update relevant program information for NSO based on student feedback and advising experience.

Communicate outcomes of key processes and events to faculty and students as appropriate (e.g. taking photos and posting to social media or preparing materials for presentation at faculty meetings).

Recruitment

Manage prospective student inquiries and develop recruitment methods with faculty directors.

Tasks include but are not limited to collecting student experiences, updating website information; improving/developing channels of communications as appropriate to effectively address prospective student questions (may include applicant checklists, Q&A sections, videos, etc.)

Student Advising and Support

Advise EE and SE Master's students in academic options, course requirements and other program requirements; carefully interpret and implement program policies; perform degree audits and support graduation ceremonies.

Serve as front-line student contact for students, coordinate with faculty, Office of Academic Services and campus resources to provide additional student support; support resolution of serious student issues by connecting them to appropriate partners. Hold daily availability for student advising sessions.

Transparency: process management and improvement

Thoroughly administer all aspects of EE Master's and SE Master's program functions with and under the guidance of the Master's Program Manager, including but not limited to the review of Academic Reduced Course Load (RCL) requests, petitions, transfer credits, etc. Make effective use of a wide range of communications tools to increase transparency of program requirements, expectations and outcomes.

Work closely with supervisor (Master's Program Manager) and faculty to continually make improvements to 1) update documentation of processes for clear communication with students, faculty and colleagues, 2) enhance quality of data collection and analysis to facilitate data-driven decisions, 3) increase efficiency and sustainability for all stakeholders.

Make effective use of a wide range of communications tools to ensure program transparency and community building.

Student Leadership Development

Manage and develop events/practices that support student connections to each other, to staff, to faculty and to alumni. Current efforts include internship panels, community building events, and professional development events. Serve as department ambassador at events to connect with students and create a welcoming environment.

Industry Connection and Professional Development

Work closely with the University's Career Services, SEAS Development, faculty and students/alumni to facilitate student professional development and build and maintain stronger connections with industry. Develop tools to better expose students to career options. Coordinate with SEAS Development office to encourage student engagement with that office and their resources and events such as QuakerNet and Alumni weekend. Foster and maintain connection with graduates whenever possible; track alumni information such as through LinkedIn, spreadsheets and databases.

Qualifications

Bachelor's degree and a minimum of two years of related experience or an equivalent combination of education and experience. Ability to prioritize and multitask, excellent written and verbal communication, interpersonal, and customer service skills, strong attention to detail, and strong organizational skills. Proficiency in MS Word, Excel and Google Suite.

Previous experience in advising and leadership development preferred. Experience in the following areas a plus: work with student populations, work in higher education, interest and knowledge regarding international affairs and current events.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Engineering and Applied Science

Pay Range

$21.52 - $31.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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Master's Program Coordinator - Electrical and Systems Engineering - Penn Engineering

Edtech.com's Summary

Master's Program Coordinator - Electrical and Systems Engineering - Penn Engineering Full Description

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