As an Inside Sales Representative, you will be a key driver of revenue growth by delivering consultative, solution-based sales of our professional education products. More than just selling, you will create an exceptional customer experience- listening to needs, understanding career goals, and connecting customers with the right educational solutions to advance their professional licensing journey.
As part of the Valuation and Property Services (VPS) team, you’ll combine strong communication and persuasion skills with a genuine passion for helping others succeed. You’ll engage directly with prospective and existing customers, build trust through meaningful conversations, address concerns with confidence, and clearly articulate the value of our products.
If you thrive on making connections, guiding customers toward success, and achieving measurable results in a fast-paced environment, this role is for you.
· Drive and achieve monthly, quarterly, and annual revenue growth targets for assigned brands, taking ownership of your performance and results.
· Manage inbound sales calls and conduct outbound outreach to warm leads, engaging prospects to understand their needs, present solutions, and drive conversion opportunities.
· Build and maintain strong, long-lasting customer centric relationships through partnering with customers/students to understand their needs and objectives.
· Demonstrate a strong understanding of the competitive landscape, including our unique competitive advantages and challenges, and adapt strategies accordingly to maintain a competitive edge.
· Work collaboratively with the team to continue to grow and expand the business into new areas, products, and services.
· Work closely with the Customer Services team, contact center, tech support and staff for local and regional relationship building in addition to keeping and growing existing relations.
· Manage pipeline reporting of sales activities through complete, timely sales forecasting, weekly/monthly reports, as required, and other administrative duties and reports assigned in HubSpot CRM, Five9, and related systems.
· 2+ year of sales experience required, ideally in a phone or contact center environment.
· High School Bachelor’s degree in related field preferred.
· Ability to maximize sales opportunities and overcome objections.
· Excellent presentation skills and customer service orientation.
· Strong competitive sales background and first call closing skills.
· Ability to multitask, prioritize and manage time effectively.
· Strong interpersonal and communication skills.
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