Merchant Services and Ecommerce Specialist

Merchant Services and Ecommerce Specialist

Please see Special Instructions for more details.

Posting Number  | 2025692
Posting/Functional Title  | Merchant Services and Ecommerce Specialist
University Pay Plan Title  | Systems Analyst II
Location  | San Marcos
Department  | Treasurer
Recruitment Type  | Open Recruiting
Job Type  | Full-Time
Funding Source  | Permanent
Monthly Salary  | $5,481.00 + Commensurate with experience
Job Category  | Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.  | Thorough knowledge of PCI compliance standards, including demonstrated experience performing PCI compliance assessments, evaluations, and remediation. Proficiency in ecommerce CMS solutions (i.e. storefront design, payment interfaces, product management, fulfillment and shipping, reporting, user support, etc.) Proficiency in modern ecommerce software and hardware platforms and services including P2PE solutions, tokenization, Clover, Apple Pay and other alternative payment channels. Experience working with higher education institutions. The ideal candidate will have experience with ERP systems such as PeopleSoft, Banner, or Colleague and experience with ecommerce systems such as TouchNet, Nelnet, CASHNet, or Flywire. Excellent interpersonal, verbal, and written communication skills. Excellent planning, time management, organization, and problem-solving skills with multiple projects. Ability to work collaboratively and effectively with other team members and external stakeholders. Must be willing to work additional or non-standard days/hours to complete projects or meet deadlines.

Preferred Qualifications  | Bachelor’s degree in Computer Science, Information Security, or related fields. PCI or related certifications: PCI-PCIP, PCI-ISA. Understanding of performance measurements, collection and analysis. Experience troubleshooting technical issues with vendors and software packages. 5+ years’ experience on various technical projects and implementations. Ability to create and maintain comprehensive project documentation and training presentations.

Job Description  | The Treasurer’s Office is looking for a talented individual to provide exciting ecommerce solutions, merchant services, and payment card compliance support to an ever-expanding University community. Texas State has over 200 online payment sites that serve a variety of campus missions including: event reservations, donations, product sales, fee collection, and continuing education. This well-established position will be responsible for continued maintenance and enhancement of existing sites as well as implementation of new sites. Likewise, this position will be responsible for assuring compliance with payment card industry (PCI) standards and providing merchant related support. Position will work closely with Student Business Services on a frequent basis.

Job Duties  | The position is responsible for campus electronic commerce initiatives and related merchant technologies, pursuing professional development to impart knowledge of changes, trends and opportunities in the ecommerce and merchant industry, and evaluating all campus merchants in relation to payment card industry data stands (PCI-DSS). Responsible for developing and implementing new ecommerce initiatives and related merchant technologies across campus. The position will also prototype new marketplace sites. New site creation entails gathering requirements from departments concerning their ecommerce needs and analyzing the best possible solution using existing merchant and vendor tools. Responsible for continued enhancement and maintenance of existing ecommerce sites and interfaces. Provide assistance to managers of other 3rd party ecommerce related systems. Maintain system security in regards to user access. Assess and coordinate new functionality related to emerging ecommerce solutions. Ensure payment systems are regularly scanned, tested and remediated, as required by the PCI DSS. Chargeback administration as needed. Conduct evaluations and audits of all campus merchants on an annual and ongoing basis in relation to payment card industry data security standards (PCI-DSS) including: aggregation and review of merchant attestations, on-site merchant assessment audit and compliance assurance. Create documentation and perform targeted risk analysis for all payment systems. Provide merchant processor services and related support including: fee analysis, merchant setup, general ledger integration and categorization, ad-hoc reporting and statistics, as well as product ordering, replacement, and tracking. Participate in RFP requirements, vendor evaluations, and project implementation or all systems utilizing, or potentially utilizing payment services. Annually, review all SBS and Treasury compliance requirements for the University Compliance Committee. Work with associated areas to bring down risk, and potentially eliminate gaps in compliance. Gather quarterly FTC Red Flag Rules reports from areas on Campus and create reporting for the President’s Office. Compile and provide NACUBO statistics, Google metrics and Ad hoc fee analysis. Prepare materials and create documentation for users. Conduct training of TouchNet marketplace, ecommerce related systems, and PCI standards. Test systems and enhancements to verify user requirements and system functionality. Attend project, staff, and ecommerce priority meetings and assist in project status reporting, project prioritization and project feedback. The position is required to pursue professional development to impart knowledge of changes, trends and opportunities in the ecommerce and merchant industry.

Additional Information to Applicants  | A cover letter, resume’, and letter of recommendation must be uploaded with your application. The cover letter should specifically address how your skills and experiences meet the required qualifications. At times, position may require extended work hours.
Job Open Date  | 08/15/2025
Job Close Date (posting closes at midnight)  |
Open Until Filled  | Yes
Normal Work Days  | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start  | 8:00AM
Normal Work Hours End  | 5:00PM
Posting Notices  |
Legal and Required Notices  | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University?  | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link  | https://jobs.hr.txstate.edu/postings/53916

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