Kaplan
Military Relationship Manager
🇺🇸 Remote - US
🕑 Full-Time
💰 $64K - $203K
💻 Project Management
🗓️ October 29th, 2025
Edtech.com's Summary
Kaplan is hiring a Military Relationship Manager who will lead military engagement initiatives to support military-connected students by promoting educational programs and fostering strong relationships with military leaders and influencers. The role involves strategic planning, optimizing student acquisition processes, and serving as a subject matter expert on military education policies and benefits.
Highlights
- Lead strategic development and execution of military engagement to maximize enrollment and educational success for active duty, veterans, and military families.
- Engage senior military leaders to identify needs and develop business solutions.
- Build relationships with Military Education Service Officers (ESOs) and military influencers across all branches.
- Provide unclassified data for strategic planning and product development.
- Conduct strategic meetings connecting Kaplan leadership with military command contacts.
- Manage military student acquisition lifecycle and improve the Student Information Form (SIF) process for higher conversion.
- Plan and oversee military community engagement events like job fairs and conferences to boost brand visibility and lead generation.
- Serve as institutional expert on military education policies, benefits, and regulations (e.g., DoD MOU, VA GI Bill).
- Minimum qualifications include a bachelor's degree or equivalent experience and 10 years at a senior military level, preferably a retired Senior NCO (E-8 to E-9) from USAF or USMC.
- Compensation range $64,000 - $202,600 with comprehensive benefits, retirement contributions, tuition assistance, and paid time off.
Military Relationship Manager Full Description
Job Title Military Relationship Manager
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Military Relationship Manager plays a critical role in supporting military-connected students by promoting Kaplan and its university partners' educational offerings and providing personalized guidance throughout their academic journey. Leveraging your leadership experience and credibility within the military community, you will build strong relationships with Education Service Officers (ESOs), command influencers, and service members to advance Kaplan's mission of helping military students achieve their educational goals.
Primary Responsibilities:
- Lead the strategic development and comprehensive execution of all military engagement initiatives to maximize enrollment and educational success among active duty service members, veterans, and military families.
- Conduct senior military leader engagements to determine their needs and shortfalls which Kaplan may use to develop appropriate business solutions.
- Build strong relationships with Military Education Service Officers (ESOs) and Military influencers to advocate for Kaplan partner universities' educational programs and services (all branches).
- Provide unclassified information regarding service or branch, troop, MOS, or installation strength in effort to support strategic planning and product development opportunities (from POI/Lesson Plans).
- Conduct strategic meetings to connect KNA Executive Leadership with command level contacts (i.e. Army University, MACOM, or Installation, Marine Corps, Navy, Air Force, Coast Guard and the Department of Defense)
- Utilize understanding of military culture, commands, organization and leadership to assist in the development of future opportunities for Kaplan and university partners.
- Direct and optimize the end-to-end military student acquisition lifecycle, from initial outreach to successful enrollment, while engaging potential military students, owning the continuous improvemen, and scaling of the SIF (Student Information Form) process to maximize conversion efficiency across all university partner programs.
- Develop, execute, and oversee a comprehensive strategic plan for high-impact organizational and military community engagement events, including job fairs, briefings, and conferences, leading to measurable growth in military brand visibility and qualified student leads.
- Serve as the institutional subject matter expert (SME) on all current and evolving military education policies, benefits, and federal/state regulations (e.g., DoD MOU, VA GI Bill).
- Coordinate identification of POI/LP market from service or branch, and approved MOS that have scalable education program opportunity
- Contribute to the development of best practices and continuous improvement of support services for military students.
Minimum Qualifications:
- Bachelor's degree or equivalent experience in a related field (Associate's degree with enrollment into GOK considered)
- 10 years working at a senior level of the military. This role is well-suited for a retired Senior NCO (E-8 to E-9) from the USAF or USMC who brings extensive experience leading, mentoring, and advocating for service members and their families.
- Highly organized and self-motivated, with the ability to manage multiple responsibilities and prioritize tasks effectively.
Preferred Qualifications:
- Willingness to travel regularly to military installations and events nationally
- Familiarity with military benefits and a passion for supporting military students in their educational journeys.
Beyond base salary, our comprehensive total rewards package includes:
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.
At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.
For full-time positions, Kaplan has two Salary Grades. This position is Salary Grade B: $64,000 - $202,600. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.
#LI-Remote
#LI-NMB
Location Remote/Nationwide, USA
Additional Locations
Employee Type Employee
Job Functional Area Education Advising
Business Unit 00091 Kaplan Higher ED
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.
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