Virginia Peninsula Community College
Military & Veteran Services Advisor
🇺🇸
Hybrid - Hampton, VA
🕑
Full-Time
💰
$40K - $46K
💻
Other
🗓️
February 13th, 2026
Edtech.com's Summary
Virginia Peninsula Community College is hiring a Military & Veteran Services Advisor. This role involves serving as the primary contact and advocate for military-affiliated students, managing VA education benefits certifications, coordinating with Veterans Administration and support services, and ensuring compliance with state and federal audits to maintain program integrity.
Highlights
- Serve as primary contact and advocate for military-affiliated students.
- Act as secondary School Certifying Official for VA education benefits.
- Provide consultation, guidance, referral, and advocacy services.
- Liaise between students, Veterans Administration, and support services.
- Manage file origination, complete online certifications, and report data.
- Request timely payments for veterans and coordinate with Veterans Readiness & Employment Counselors.
- Prepare records for state and federal VA Compliance Surveys and ensure program integrity.
- Experience required with account reconciliation and relational databases such as NAVIGATE.
- Proficiency in Microsoft Office and excellent communication skills required.
- Hiring range is $40,000-$46,000 annually with full-time schedule and telework options.
Military & Veteran Services Advisor Full Description
Military & Veteran Services Advisor
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Military & Veteran Services Advisor
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 29300407
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Hampton - 650
Hiring Range | $40,000-$46,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | M-F; 8 am to 5 pm. Hours may vary, weekends and/or evenings may be required.
Sensitive Position | No
Job Description
Virginia Peninsula changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships. In the achievement of this mission, this employee is committed to delivering consistently excellent customer services for our military students, our community, and each other.
Under close supervision of the Assistant Director of Military & Veteran Services, this position will serve as primary contact and advocate for military-affiliated students at the College and as the secondary School Certifying Official. Will provide consultation, guidance, referral, and advocacy services for a diverse military population. Serve as the liaison between students and the Veterans Administration. Serve as liaison to support services for military-affiliated students. Assist in file origination, complete online certifications, collect data, and full reports. Request timely payments for veterans. Work with Veterans Readiness & Employment Counselors to coordinate student enrollment and benefit payment. Prepare records for state and federal audits (VA Compliance Surveys) as requested by the Assistant Director of Military & Veteran Services. Ensure the VA program’s integrity and report irregularities as appropriate. Assist in all areas of student service, database and records management, and account reconciliation as needed. This position is expected to exemplify the principles detailed in the College’s Culture of Care framework, actively contributing to a supportive and thriving environment for our students, staff, and broader community.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | · Relevant related work or on the job experience.
· Experience with account reconciliation and relational databases such as but not limited to NAVIGATE.
· Willingness to work at all campus locations.
Knowledge
· Knowledge and understanding of chapter benefits within VA system.
Skills
· Excellent oral and written communication skills
· Excellent interpersonal skills
· Excellent tracking and record-keeping skills.
· Demonstrated ability to provide exceptional customer service to a diverse population.
· Proficient in Microsoft Office products.
Ability to
· Ability to problem-solve effectively.
· Work in a team environment with a high-volume customer service and production environment.
· Apply and explain complex federal regulations and processes to parents and students.
· Assist with training and evaluating student workers.
Additional Considerations | · Prior experience as a Certifying Official for VA Education Benefits.
· Experience working with adult learners.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 29300407
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Hampton - 650
Hiring Range | $40,000-$46,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | M-F; 8 am to 5 pm. Hours may vary, weekends and/or evenings may be required.
Sensitive Position | No
Job Description
Virginia Peninsula changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships. In the achievement of this mission, this employee is committed to delivering consistently excellent customer services for our military students, our community, and each other.
Under close supervision of the Assistant Director of Military & Veteran Services, this position will serve as primary contact and advocate for military-affiliated students at the College and as the secondary School Certifying Official. Will provide consultation, guidance, referral, and advocacy services for a diverse military population. Serve as the liaison between students and the Veterans Administration. Serve as liaison to support services for military-affiliated students. Assist in file origination, complete online certifications, collect data, and full reports. Request timely payments for veterans. Work with Veterans Readiness & Employment Counselors to coordinate student enrollment and benefit payment. Prepare records for state and federal audits (VA Compliance Surveys) as requested by the Assistant Director of Military & Veteran Services. Ensure the VA program’s integrity and report irregularities as appropriate. Assist in all areas of student service, database and records management, and account reconciliation as needed. This position is expected to exemplify the principles detailed in the College’s Culture of Care framework, actively contributing to a supportive and thriving environment for our students, staff, and broader community.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | · Relevant related work or on the job experience.
· Experience with account reconciliation and relational databases such as but not limited to NAVIGATE.
· Willingness to work at all campus locations.
Knowledge
· Knowledge and understanding of chapter benefits within VA system.
Skills
· Excellent oral and written communication skills
· Excellent interpersonal skills
· Excellent tracking and record-keeping skills.
· Demonstrated ability to provide exceptional customer service to a diverse population.
· Proficient in Microsoft Office products.
Ability to
· Ability to problem-solve effectively.
· Work in a team environment with a high-volume customer service and production environment.
· Apply and explain complex federal regulations and processes to parents and students.
· Assist with training and evaluating student workers.
Additional Considerations | · Prior experience as a Certifying Official for VA Education Benefits.
· Experience working with adult learners.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Posting Detail Information
Posting Number | CLS_4302P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 02/12/2026
Job Close Date | 02/26/2026
Open Until Filled |
Agency Website | vpcc.edu
Contact Name | Human Resources
Email | hr@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/93544
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 02/12/2026
Job Close Date | 02/26/2026
Open Until Filled |
Agency Website | vpcc.edu
Contact Name | Human Resources
Email | hr@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/93544
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * For purposes of compliance with The Immigration Reform and Control Act, are you legally eligible for employment in the United States?
- Yes
- No
- * Do you now or will you in the future require sponsorship to work in the United States?
- Yes
- No
- * Are you willing to work at all campuses?
- Yes
- No
- * Do you have experience with account reconciliation and relational databases such as but not limited to NAVIGATE?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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