Cengage Group
National Key Account Specialist
🇺🇸 Remote - MA
🕑 Full-Time
💰 $60K - $75K
💻 Customer Success
🗓️ June 11th, 2025
Edtech.com's Summary
Cengage Group is hiring a National Key Account Specialist. This role involves growing National Geographic Learning's market share in the US K12 market with a focus on onboarding and post-sale support to ensure customer success and renewal of adoptions. The specialist collaborates with the Key Account team, develops training materials, leads customer meetings, and partners with product teams to drive success in the US market.
Highlights
- Develop strategies to increase National Geographic Learning's market share.
- Create and deliver training materials for customer success.
- Lead and participate in customer meetings to secure new business.
- Deliver presentations to districts to win adoptions.
- Minimum of 3-5 years of experience in publishing or educational fields required.
- Exceptional presentation skills and strong customer orientation needed.
- Proficiency in Word, Excel, PowerPoint, and Microsoft Outlook.
- Base pay range: $60,000.00 - $75,000.00 USD, with potential for incentive compensation.
National Key Account Specialist Full Description
National Key Account Specialist (Remote)
Massachusetts, USA
United States
Full time
We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
The Key Account Specialist will be a part of a small team responsible for growing National Geographic Learning’s market share in the growing US K12 market. This specific role while having responsibilities throughout the sales cycle, will be focused most specifically on the onboarding and post-sale support to ensure our customers are successful and renew their adoptions.
What you'll do here:
- Collaborate with the Key Account team to develop and implement strategies for increasing National Geographic Learning ELT market share in K12 schools around the country.
- Ensure customer success with our material by creating and delivering training materials and partnering closely with the Secondary Customer Success team so they are effective and up to date on our products and platforms.
- Participate in and / or lead customer meetings alongside the assigned Secondary educational sales consultant to identify needs, help close new business and retain existing business.
- Deliver impactful presentations to districts to win adoptions.
- Partner with product teams to ensure product plans and US marketing plans will succeed in the US market.
- Find opportunities to involve other team members either within the ELT organization or within the K12 team as appropriate
Skills you will need here:
- Minimum of three-to-five years of relevant experience, preferably in publishing or educational fields
- Exceptional presentation skills
- Proven major account sales ability with a strong record of achieving significant sales growth
- Evidence of strong customer orientation and ability to form and build effective customer relationships
- Proven track record of working alone and in teams
- Display initiative and flexibility with attention to detail
- Excellent written communication, presentation, and social skills
- Knowledge of commonly used desktop tools, including Word, Excel, PowerPoint, and Microsoft Outlook
Preferred
- Experience in ESL/ELT
- Experience in US K12
At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.$60,000.00 - $75,000.00 USD
