Ellucian
Network Engineer
🇺🇸 Lincroft, NJ
🕑 Full-Time
💰 TBD
💻 Software Engineering
🗓️ April 17th, 2025
DHCP
SaaS
Edtech.com's Summary
Ellucian is hiring a Network Engineer. The role involves assembling and configuring network components, maintaining network services, and troubleshooting complex problems with minimal supervision. Responsibilities include configuring network switches, VoIP systems, and supporting network users through technical support and troubleshooting while maintaining documentation and network resources.
Highlights
Highlights
- Maintain and configure network components and services like routers and connectivity.
- Troubleshoot complex network issues with minimal supervision.
- Work with Cisco IOS networking devices and Microsoft Server operating systems.
- Requires 2+ years of relevant experience in higher education environments.
- Experience with Cisco phone systems and VoIP system administration.
- Provide user support and engage in on-call rotations.
- Offer comprehensive health coverage and parental leave benefits.
- Access to professional development and education assistance programs.
- Participate in diversity and inclusion programs.
Network Engineer Full Description
Network Engineer (ONSITE - Brookdale Community College)
- 765 Newman Ave., Lincroft, New Jersey, US, 7738
- Services
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
As a Network Engineer, you will assemble and perform advanced, custom configuration of network components (e.g., APs, routers, switches, etc.) and maintain services (e.g., connectivity and access). You will also be responsible for troubleshooting to isolate and diagnose complex problems. This involves independently implementing solutions that have limited system-wide impact.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
As a Network Engineer, you will assemble and perform advanced, custom configuration of network components (e.g., APs, routers, switches, etc.) and maintain services (e.g., connectivity and access). You will also be responsible for troubleshooting to isolate and diagnose complex problems. This involves independently implementing solutions that have limited system-wide impact.
Where you will make an impact
- Maintain network resources, including configuring network switches, server hardware, VoIP systems, operating systems, applications, and services in a wired and wireless environment.
- Maintain and improve network operations and provide support to network users.
- Configure and maintain network components (e.g., routers, switches, etc.) and services (e.g., connectivity and access).
- Perform custom configuration for complex network devices such as firewalls and VPN concentrators. Reconfiguring network equipment as necessary to handle environmental changes.
- Perform network troubleshooting to isolate and diagnose complex network problems with minor supervision, implementing solutions with limited system-wide impact.
- Escalate issues with broader implications for the entire network to higher-level network personnel, such as the Network Manager or Technical Service Director.
- Maintain the campus's wireless authentication tool(s) and serve as the primary point of contact for campus community support.
- Utilize monitoring tools to capture and analyze traffic, maintain uptime, generate usage reports, and spot trends.
- Create and maintain documentation and diagrams as needed when assets are added or removed.
- Support VOIP telecom environments, including adding/moving/changing phone equipment and ensuring that our environment stays current with product releases.
- Provide users with technical support and establish network users, user environments, and directories for networks being installed.
- Install and test necessary software and hardware in accordance with standards-based settings and client Change Management processes.
What will you bring
- Higher Education background and knowledge with 2+ years of related experience and/or training.
- Experience and knowledge of configuring and troubleshooting Cisco IOS networking devices.
- Experience and working knowledge of Microsoft Server operating systems, Microsoft Active Directory Domain Services, and Server roles such as DNS and DHCP.
- Has broad-based knowledge and hands-on experience implementing network switches.
- Practical experience with Cisco phone systems and VOIP system administration.
- Excellent time management, planning and interpersonal skills.
- Ability to work effectively with end-users, understand their technical and operational needs and translate them into viable technical solutions.
- Excellent verbal and written skills, encompassing complete understanding of the English language with exceptional communication skills.
- Strong organizational and leadership skills.
- Willingness to work as a contributing member of the team, including working cross functionally
- Must participate in on-call rotation.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Working knowledge of Linux and Windows server operating systems.
- Familiarity with network monitoring systems such as SolarWinds.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-DF1
#LI-ONSITE
At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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