Network Engineer II @ University of the Pacific

Edtech.com's Summary

University of the Pacific is hiring a Network Engineer II. The role involves providing advanced technical support for the University's networking, telecommunications, and related systems, including designing, installing, configuring, troubleshooting, and maintaining infrastructure. The position also includes generating documentation, supporting second-level network helpdesk issues, collaborating with vendors, and leading technical projects to enhance the University's data, voice, and video networks.

Highlights

Design, installation, configuration, troubleshooting, and maintenance of network and telecommunications systems.
Provide second-level network support for the Helpdesk.
Develop and maintain technical documentation, standards, and knowledge base entries.
Manage vendor interactions and lead technical evaluation and implementation of network projects.
Administer Cisco ASA or Palo Alto Firewalls; backup for PBX, voicemail, and voice-related systems.
Required qualifications include a high school diploma with 60+ credit hours, four years of relevant experience, CCNA certification, and firewall administration experience.
Preferred qualifications include a bachelor’s degree, experience with Cisco wireless infrastructure, NAC administration, ITIL Foundations, and cultural competency in a university environment.
Compensation ranges from $40 to $45 per hour, based on qualifications and market factors.
Work schedule is standard business hours (8:00AM-5:00PM, Monday through Friday) with occasional overtime.
Position involves interaction with university community customers, vendors, and technical service providers.

Network Engineer II Full Description

Toggle navigation

Network Engineer II Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Job Title	Network Engineer II
Union Level
Department	Network Systems
Campus	Sacramento
Posting Number	201304212P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work performed during standard business hours, 8:00AM-5PM, M-F, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines.
Position End Date
Open Date	12/08/2025
Close Date	12/15/2025
Open Until Filled	No
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period. This position is not eligible for visa sponsorship.
Sponsorship	This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose	Responsible for a high level of technical support to the University community including requirements gathering, design, installation, configuration, troubleshooting, upgrading and maintaining networking, telecommunications and related computer systems. Generates documentation on how to utilize the systems, provides written technical resolutions in a central knowledge base, and assists in the development of technical standards for networking and telecommunications systems. In addition to support of daily operations, this position includes vendor and customer interactions in the evaluation, technical design and implementation of projects that advance the state of the University’s data, voice and video networking infrastructure. This position is responsible for second-level network support for the Helpdesk.
Essential Functions	Explores, identifies, evaluates, enables, and promotes existing and emerging networking and telecommunications services. Acquires, oversees installation, configures, maintains and troubleshoots the University’s data and voice infrastructure and is primary backup for PBX, voicemail, call accounting and other voice related systems Assists with management of network performance by periodically base-lining capacity and performance and projecting resource usage Defines, plans, schedules and coordinates “moves, adds or changes” Serves as a senior level technical support to the distributed and central technical service providers. Performs high-level technical analysis for projects requiring network and telecommunications connectivity, including security and wireless. Advise, consult, and provide services in the design, creation, and delivery of building data and voice infrastructure. Provides high level of customer service and satisfaction to the University community in resolving complex issues with a broad range of technology systems. Coordinates single/multiple vendor interactions on projects. Excellent customer service skills with the ability to communicate with a diverse group of customers, having differing levels of technical expertise, with patience and empathy, fostering trust. Effectively communicates project expectations to team members, stakeholders in a clear and timely fashion and coordinates resources to ensure successful implementation. Serve as project technical lead through: Planning and scheduling project timelines and milestones Estimating the resources and participants needed to achieve project goal Developing and delivering progress reports, proposals, requirement documentation, technical training sessions, and presentations. Conducting project postmortems and creating recommendation reports in order to identify key project elements and improve future projects. Produce and continue improvement of networking/telecommunications documents including: asset inventory, LAN/WAN diagrams, SOPs, and training materials. Identifies, analyzes and resolves network problems through the use of a variety of monitoring tools. Maintain and upgrades networking and telecommunications hardware and software. Read architectural plans Prepare proposals and designs for networking and telecommunications projects. Deliver customer and IT partner Networking/Telecommunications technology end-user/administrator training. Lead technical peer review. Log support requests and issues reported into a central database and maintain their updates. Generate reports and analyze trends in issues and contribute to the design and implementation of permanent resolution to issues. Attends technical training and performs technical research to enhance planning, deployment and operation of appropriate network components Performs other duties as assigned or requested. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	High School diploma and 60+ credit hours of continuing education. Four (4) years of directly applicable networking/telecommunications experience. Experience with administering Cisco ASA or Palo Alto Firewall CCNA Certification
Preferred Qualifications	Bachelor’s Degree preferred. A combination of education, Cisco and Microsoft certifications and/or experience is acceptable. Ability to support processes and software in a multi-vendor environment with limited supervision. Experience with administering a NAC. Experience with administering Cisco wireless infrastructure ITIL Foundations Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties require extended periods of sitting and repetitive hand and wrist motion while using computer keyboard and phone. Occasional walking, standing and simple grasping. Infrequent climbing stairs, walking across campus, stooping and reaching. Constant communication using both spoken and written means. May be required to lift up to 25 lbs. Primarily office setting, AV closets and /or data center with exposure to noise and cooler temperatures. Work performed during standard business hours, 8:00AM-5PM, M-F, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines. Travel may be required to other campuses, meetings or training. Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range	$40 - $45 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement	University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly:

Are you currently excluded from participation in federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
- Yes
- No
* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly:

Have you received notice that you are under review for possible exclusion from any federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
- Yes
- No
* Do you have a High school diploma and 60+ credit hours of continuing education?
- Yes
- No
* Do you have at least four (4) years of directly applicable networking/telecommunications experience?
- Yes
- No
* Do you have experience with administering Cisco ASA or Palo Alto Firewall?
- Yes
- No
* Do you have CCNA Certification?
- Yes
- No
How did you first learn about this employment opportunity?
- University of the Pacific Website
- Asianlife.com
- Blackperspective.com
- CentralValleyJobs.com
- Craigslist
- Dice.com
- Higheredjobs.com
- Hispanic-Jobs.com
- Indeed.com
- Insidehighered.com
- LinkedIn
- Lgbtconnect.com
- Metrochamber.org
- Monster.com
- Thelaa.org
- SimplyHired.com
- Workplacediversity.com
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- EDUCAUSE
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Other Document

University of the Pacific / 3601 Pacific Ave, Stockton, CA 95211
human_resources@pacific.edu human_resources@pacific.edu / 209.946.2124

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Original Job Description

Toggle navigation

Network Engineer II Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Job Title	Network Engineer II
Union Level
Department	Network Systems
Campus	Sacramento
Posting Number	201304212P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work performed during standard business hours, 8:00AM-5PM, M-F, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines.
Position End Date
Open Date	12/08/2025
Close Date	12/15/2025
Open Until Filled	No
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period. This position is not eligible for visa sponsorship.
Sponsorship	This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose	Responsible for a high level of technical support to the University community including requirements gathering, design, installation, configuration, troubleshooting, upgrading and maintaining networking, telecommunications and related computer systems. Generates documentation on how to utilize the systems, provides written technical resolutions in a central knowledge base, and assists in the development of technical standards for networking and telecommunications systems. In addition to support of daily operations, this position includes vendor and customer interactions in the evaluation, technical design and implementation of projects that advance the state of the University’s data, voice and video networking infrastructure. This position is responsible for second-level network support for the Helpdesk.
Essential Functions	Explores, identifies, evaluates, enables, and promotes existing and emerging networking and telecommunications services. Acquires, oversees installation, configures, maintains and troubleshoots the University’s data and voice infrastructure and is primary backup for PBX, voicemail, call accounting and other voice related systems Assists with management of network performance by periodically base-lining capacity and performance and projecting resource usage Defines, plans, schedules and coordinates “moves, adds or changes” Serves as a senior level technical support to the distributed and central technical service providers. Performs high-level technical analysis for projects requiring network and telecommunications connectivity, including security and wireless. Advise, consult, and provide services in the design, creation, and delivery of building data and voice infrastructure. Provides high level of customer service and satisfaction to the University community in resolving complex issues with a broad range of technology systems. Coordinates single/multiple vendor interactions on projects. Excellent customer service skills with the ability to communicate with a diverse group of customers, having differing levels of technical expertise, with patience and empathy, fostering trust. Effectively communicates project expectations to team members, stakeholders in a clear and timely fashion and coordinates resources to ensure successful implementation. Serve as project technical lead through: Planning and scheduling project timelines and milestones Estimating the resources and participants needed to achieve project goal Developing and delivering progress reports, proposals, requirement documentation, technical training sessions, and presentations. Conducting project postmortems and creating recommendation reports in order to identify key project elements and improve future projects. Produce and continue improvement of networking/telecommunications documents including: asset inventory, LAN/WAN diagrams, SOPs, and training materials. Identifies, analyzes and resolves network problems through the use of a variety of monitoring tools. Maintain and upgrades networking and telecommunications hardware and software. Read architectural plans Prepare proposals and designs for networking and telecommunications projects. Deliver customer and IT partner Networking/Telecommunications technology end-user/administrator training. Lead technical peer review. Log support requests and issues reported into a central database and maintain their updates. Generate reports and analyze trends in issues and contribute to the design and implementation of permanent resolution to issues. Attends technical training and performs technical research to enhance planning, deployment and operation of appropriate network components Performs other duties as assigned or requested. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	High School diploma and 60+ credit hours of continuing education. Four (4) years of directly applicable networking/telecommunications experience. Experience with administering Cisco ASA or Palo Alto Firewall CCNA Certification
Preferred Qualifications	Bachelor’s Degree preferred. A combination of education, Cisco and Microsoft certifications and/or experience is acceptable. Ability to support processes and software in a multi-vendor environment with limited supervision. Experience with administering a NAC. Experience with administering Cisco wireless infrastructure ITIL Foundations Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties require extended periods of sitting and repetitive hand and wrist motion while using computer keyboard and phone. Occasional walking, standing and simple grasping. Infrequent climbing stairs, walking across campus, stooping and reaching. Constant communication using both spoken and written means. May be required to lift up to 25 lbs. Primarily office setting, AV closets and /or data center with exposure to noise and cooler temperatures. Work performed during standard business hours, 8:00AM-5PM, M-F, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines. Travel may be required to other campuses, meetings or training. Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range	$40 - $45 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement	University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly:

Are you currently excluded from participation in federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
- Yes
- No
* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly:

Have you received notice that you are under review for possible exclusion from any federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
- Yes
- No
* Do you have a High school diploma and 60+ credit hours of continuing education?
- Yes
- No
* Do you have at least four (4) years of directly applicable networking/telecommunications experience?
- Yes
- No
* Do you have experience with administering Cisco ASA or Palo Alto Firewall?
- Yes
- No
* Do you have CCNA Certification?
- Yes
- No
How did you first learn about this employment opportunity?
- University of the Pacific Website
- Asianlife.com
- Blackperspective.com
- CentralValleyJobs.com
- Craigslist
- Dice.com
- Higheredjobs.com
- Hispanic-Jobs.com
- Indeed.com
- Insidehighered.com
- LinkedIn
- Lgbtconnect.com
- Metrochamber.org
- Monster.com
- Thelaa.org
- SimplyHired.com
- Workplacediversity.com
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- EDUCAUSE
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Other Document

University of the Pacific / 3601 Pacific Ave, Stockton, CA 95211
human_resources@pacific.edu human_resources@pacific.edu / 209.946.2124

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Let me find your next job.

Thanks - you're signed up.

Network Engineer II

Edtech.com's Summary

Network Engineer II Full Description

Remote Technical Product Support Specialists

Associate Director, IT-Engineering and Computer Science

Business Information Systems Manager

IT Specialist II

Accessibility Remediation Specialist