NC State University is hiring a Network Operations Manager. The role involves managing a team to ensure excellent operational support for the university's network services, leading crisis management and troubleshooting, and collaborating with senior engineers on infrastructure improvements. The position also requires expertise in network infrastructure and ITIL frameworks.
Highlights
Lead and manage a Network Operations team.
Oversee network infrastructure maintenance and incident resolution.
Manage network monitoring tools and support automation efforts.
Act as an escalation point for incident management.
Maintain comprehensive documentation and promote a learning culture.
Qualifications: Master's degree with 5+ years or Bachelor's with 7+ years of relevant experience.
Expertise in enterprise networking with CCNA certification or equivalent.