Network Services Engineer

Network Services Engineer

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Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

 Posting Summary 

Working Title  | Network Services Engineer
Role Title  | Info Technology Specialist II
Role Code  | 39112-SW
FLSA  | Exempt
Pay Band  | 05
Position Number  | 29500281
Agency  | Tidewater Community College
Division  | Tidewater Community College (Div)
Work Location  | Norfolk - 710
Hiring Range  | $60,000 - $90,000, commensurate w/ experience
Emergency/Essential Personnel  | No
EEO Category  | B-Professional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  | No
Does this position have a bilingual or multilingual skill requirement or preference?  | No
Work Schedule  | Monday – Friday, 8:30 AM – 5:00 PM.
Some weekends and evenings as required.
Sensitive Position  | No

Job Description 
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

As a member of the Systems Engineering and Administration team, the incumbent performs intermediate to advanced systems engineering and administration duties supporting cloud-based, hybrid, and on‑premise enterprise environments. Responsibilities include Microsoft 365 (Entra ID, Exchange Online, SharePoint Online, Teams), Windows Server, Linux Server, SQL Server, Intune, SCCM, endpoint security, vulnerability management, backup and recovery systems, monitoring, automation, and incident response. The position supports Zero Trust security principles and provides responsive, customer-focused IT services.

Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | Extensive knowledge of enterprise Windows Server, Linux Servers, administration and troubleshooting in hybrid environments. Strong understanding of identity and access management concepts (directory services, authentication, authorization, MFA, least privilege). Experience with virtualization platforms and management of virtual compute workloads (capacity, availability, patching, lifecycle). Experience with enterprise storage technologies (SAN/NAS concepts, iSCSI/fiber channel where applicable, tiering, replication, and performance tuning). Experience with backup/restore operations, retention policies, recovery testing, and disaster recovery planning/execution. Working knowledge of TCP/IP networking, DNS/DHCP, routing/switching concepts, and how systems dependencies affect service health. Ability to design, implement, and maintain monitoring/alerting, logging, and operational dashboards to support service reliability. Ability to script/automate routine administration (e.g., PowerShell) and create repeatable operational runbooks. Strong verbal/written communication skills; ability to document technical decisions and communicate outages/risks clearly to stakeholders. Ability to manage multiple priorities, meet deadlines, and follow change management and security processes. Availability for occasional after-hours/weekend maintenance and incident response as required. Experience in computer science, Information Technology, Cybersecurity, or a closely related field or equivalent demonstrated professional experience in enterprise systems administration. Industry-recognized certifications or equivalent demonstrated experience in one or more of the following areas: Microsoft (Azure, Microsoft 365, Windows Server), Linux Servers, networking fundamentals (e.g., Network+), identity and access management, or systems administration.  Extensive experience administering and supporting Windows Server–based enterprise environments, including hybrid (on premises and cloud-integrated) infrastructure in a large campus or enterprise WAN/LAN environment. Experience installing, configuring, and supporting server hardware and server operating systems, including virtualization platforms and lifecycle management (patching, upgrades, capacity planning). Experience administering Microsoft 365 services, such as Entra ID (Azure AD), Exchange Online, SharePoint Online, Teams, and related collaboration and messaging platforms. (Required) Working experience with identity, security, and endpoint management technologies, including MFA, conditional access, Intune, SCCM, endpoint protection, vulnerability management, and Zero Trust security principles. Experience with backup, recovery, and disaster recovery solutions, including recovery testing, retention policies, and incident response support.

Additional Considerations  | Relevant industry certifications or demonstrated equivalent experience in systems engineering, security, cloud, virtualization, or backup technologies. Experience installing, configuring, and supporting web servers and web-enabled applications, including IIS and SQL Server administration in enterprise environments. Experience supporting heterogeneous environments, including macOS, Linux, and mobile platforms, as well as scripting or automation (e.g., PowerShell) to improve operational efficiency. Formal training or advanced certifications in Microsoft, cloud platforms, cybersecurity, virtualization, or enterprise infrastructure technologies.
Operation of a State Vehicle  | No
Supervises Employees  | No
Required Travel  | Limited, mainly between Tidewater Community College campuses.

 Posting Detail Information 

Posting Number  | CLS_4297P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 02/11/2026
Job Close Date  | 02/25/2026
Open Until Filled  |
Agency Website  | tcc.edu
Contact Name  |
Email  |
Phone Number  |
Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information   
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/
EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/93486

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