PALFINGER North America
Training Manager North America
LMS
Edtech.com's Summary
PALFINGER is hiring a Training Manager North America. The role involves leading the design and delivery of technical training programs for dealer partners, technicians, and internal teams across North America. The manager develops training content, manages a team of regional trainers, facilitates sessions, and collaborates across departments to maintain effective and up-to-date training solutions.
Highlights
- Lead creation and delivery of technical training curriculum including instructor-led courses, hands-on labs, eLearning modules, and certification programs.
- Translate complex engineering and product information into clear training content for adult learners.
- Manage and develop a regional team of trainers aligned with PALFINGER’s global framework.
- Facilitate both in-person and virtual training sessions for technicians, dealer service teams, and employees.
- Collaborate closely with Global Training, Engineering, Service, Quality, and Dealer Networks to ensure content accuracy and compliance.
- Oversee training logistics, scheduling, assessments, and documentation for regional consistency.
- Evaluate training effectiveness using feedback, metrics, and field performance data to continuously improve programs.
- Required skills include technical expertise in mechanical, hydraulic, electrical, and diagnostic systems, plus experience with LMS and eLearning platforms.
- Qualifications include a Bachelor’s degree in Technical Education, Instructional Design, Engineering Technology or equivalent experience, with 10+ years in technical or curriculum-based training.
- Compensation ranges from $132,000 to $155,000 plus bonus eligibility, with benefits including 401(k) match, medical and other insurance plans, paid holidays, and PTO.
Training Manager North America Full Description
Training Manager North America
15.04.2026
At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
The North American Regional Training Manager leads the design and delivery of comprehensive sales and service training programs for technicians, dealer partners, and internal service teams across North America. This role ensures our dealer network has the technical expertise and hands-on skills needed to safely and effectively sell, install, maintain, and service PALFINGER equipment. Ideal for a performance-driven leader who enjoys building teams, making an impact, and driving results, this position offers the opportunity to grow with a company that combines a strong heritage with an exciting future.
Your Responsibilities
- Lead the end-to-end design and development of technical training curriculum, including instructor-led courses, hands-on labs, eLearning modules, and certification programs.
- Translate complex engineering and product information into clear, engaging, and effective training content for adult learners.
- Manage and develop a team of regional trainers aligned with PALFINGER’s global training framework.
- Facilitate in-person and virtual training sessions for technicians, dealer service teams, and internal employees.
- Partner cross-functionally with Global Training, Engineering, Service, Quality, and Dealer Networks to ensure content remains current and compliant.
- Oversee training logistics, scheduling, assessments, and documentation to ensure consistency and effectiveness across the region.
- Measure program effectiveness using feedback, metrics, and field performance data, continuously improving training delivery and outcomes.
Your Qualifications
- Bachelor’s degree in Technical Education, Instructional Design, Engineering Technology, or related field, or equivalent practical experience.
- 10+ years of experience in technical, service, or curriculum-based training within heavy equipment or related mechanical industries.
- Strong working knowledge of mechanical, hydraulic, electrical, and diagnostic systems, with the ability to translate technical concepts into effective training.
- Proven ability to design and deliver impactful adult learning programs across multiple modalities, including LMS and eLearning platforms.
- Excellent communication, presentation, and project management skills, with a track record of driving training initiatives.
- Strong management and leadership skills, with demonstrated success in building, mentoring, and developing high-performing teams; experience in OEM or dealer-based environments preferred, with exposure to AR/VR or simulation-based training as a plus.
What We Offer
- Competitive compensation: $132,000-155,000 + Bonus Eligible.
- 401(k) with Company match.
- Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.
- Paid Company holidays and paid Personal Time Off (PTO).
- Opportunity for continuous learning and career growth.
This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.
PALFINGER is not utilizing any external recruiting agencies for this opportunity.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Vet/Disabled
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