One Stop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $44K 💻 Enrollment 🗓️ May 23rd, 2026

Edtech.com's Summary

The University of Florida is hiring a One Stop Advisor (Enrollment Management). This role involves delivering centralized enrollment services and support to students by collaborating with multiple university offices and managing high-volume inquiries through various communication channels. The advisor also mentors student assistants, resolves complex cases, and contributes to service and process improvements.

Highlights

Serve as the primary contact for admissions, registration, financial aid, scholarships, and billing inquiries using multiple communication methods.
Research and resolve complex student enrollment issues by coordinating with core university offices.
Provide coaching and mentorship to student assistants and handle escalated cases.
Utilize case management systems to document all student contacts and interactions.
Contribute to process improvements and participate in special projects.
Required software knowledge includes PeopleSoft, Gator 360, or similar student records systems.
Must have a bachelor's degree or equivalent education and experience.
Preferred qualifications include familiarity with financial aid, registrar, admissions, or billing services, strong customer service and communication skills, and ability to work independently.
Annual salary of $43,888 with comprehensive benefits including health, dental, and vision insurance, state retirement plans, paid time off, tuition assistance, and eligibility for Public Service Loan Forgiveness.
Position supports the Division of Enrollment Management and involves collaboration among the University Registrar, Admissions, Student Financial Aid and Scholarships, and University Bursar offices.