OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $44K 💻 Enrollment 🗓️ August 17th, 2026

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management). The role involves providing integrated, student-centric enrollment services in collaboration with various university offices, handling student inquiries via multiple channels, and supporting team training and process improvements.

Highlights

Serve as front line for admissions, registration, financial aid, scholarships, and billing support via phone, email, and in-person.
Explain academic programs, systems, and university rules clearly to students.
Manage and document high-volume routine requests in a case management system.
Research and resolve issues across multiple student records systems by coordinating with core offices.
Provide coaching and mentorship to student assistants and second-tier support for complex cases.
Participate in ongoing training and contribute to process improvements and special projects.
Required qualifications include a bachelor's degree or equivalent experience and a valid driver's license.
Preferred skills include familiarity with financial aid, registrar, admissions, billing, strong communication skills, customer service, and knowledge of student records systems like PeopleSoft or Gator 360.
Compensation is $43,888 annually with benefits including health, dental, vision, retirement plans, paid time off, tuition assistance, and Public Service Loan Forgiveness eligibility.
Works within the Division of Enrollment Management collaborating with the University Registrar, Admissions, Student Financial Aid and Scholarships, and the University Bursar offices.