Online Learning Data Analyst

Online Learning Data Analyst

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Please see Special Instructions for more details.

Please complete all sections of the application and submit required documents.

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Posting Details

 Posting Details (Default Section) 

Posting Number:  | 0603923
Position Title:  | Online Learning Data Analyst
Position is:  | Regular full-time
Position Type:  | Staff Position (Full Time/Part Time)
Department/Ofc.:  | Academic Services & Support
Position Description:  | Picture Yourself here!

Why Join WCC?An inclusive, welcoming environment for our students, faculty & staff Generous Paid Time Off on top of 12 Paid Holidays Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCCCheck our Total Rewards here

Position Summary:
The Online Learning Data Analyst serves as the primary owner of data analysis, database management, and programming functions supporting Student Opinionnaire Questionnaires (SOQs), enrollment and adoption reporting, and other operational data needs within the Online Learning division. Working closely with the Director of Online Technologies, the Online Learning Data Analyst designs and maintains the databases, queries, and reporting workflows that support the division’s evaluation and reporting processes. This position is responsible for the full cycle of day-to-day and semester-start operational data tasks, and requires strong programming, data analysis, and documentation skills along with effective communication and customer service.

Essential Duties include:Serve as primary owner of the preparation, execution, and reporting of Student Opinionnaire Questionnaires (SOQs) and other course evaluations. Design, build, and maintain queries, scripts, and programming solutions that support divisional data analysis, database management, and reporting automation.  Prepare and analyze data and statistics for minor and major reports related to implementation, adoption, enrollment, and other operational elements as required.  Identify, track, and document course and faculty assignments and related changes.  Manage and maintain operational databases supporting the Digital Learning Platform, ensuring data integrity and accuracy.  Develop and maintain documentation for databases, workflows, processes, and procedures related to primary and secondary job functions.  Assist with communication and support of faculty, staff, and students related to processes, operations, and dissemination of critical data.  Assist with CiTL semester start and ongoing operations.  Assist in testing, documentation, and best use cases for new data tools, software, and processes.  Provide support for the management and maintenance of data elements within LMS/CMS course sites.  Serve as backup coverage for Online Support Specialist and Learning Solutions Engineer functions as needed.  Regular attendance on campus is required for this position. Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.  Other duties as assigned by the Director of Online Technologies.

Hours/Schedule: This position is full-time, working 40 hours per week (2080 hours per year).

Minimum Qualifications:  | Minimum Required Knowledge, Skills and Abilities: Bachelor’s degree in computer science, information systems, data analytics, or a related field, or equivalent combination of education and technology experience.  Demonstrated experience with database management, data analysis, and programming or scripting (e.g., SQL, Python, or similar).  Advanced knowledge and application of Microsoft Office Suite and Google Suite, with emphasis on Excel functionality, formulas, and data integration.  Strong organization, problem solving and decision-making abilities with capability to work independently or collaboratively in fast-paced environment while prioritizing multiple tasks with varying deadlines.  Demonstrated ability to clearly articulate instructions, both verbally and written.  Demonstrated ability to critically think and effectively solve problems.  Demonstrated ability to learn new skills through guided direction and enhanced through independent practice.  Exhibits integrity when handling confidential materials and sensitive information.  Demonstrated ability to constantly re-evaluate and assess processes and practices.  Demonstrated ability to understand and communicate technical concepts quickly and accurately.  Demonstrated ability to prioritize, schedule and meet often-competing deadlines with flexibility to meet changing priorities and achieve assigned objectives.  Proven track record of applied problem-solving ability in a data or database environment. Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology. 

Preferred Qualifications:  | Additional Preferred Qualifications: Experience with relational databases and SQL in a higher education or similar environment.  Experience with Banner, Ellucian, Canvas, or other higher education enterprise or learning management systems.  Familiarity working with multiple file formats, conversions, and asset compression.  Experience with Internet-based educational technologies and application in higher education.  Ability to maintain accuracy during extensive periods of repetitive, detail-oriented tasks.  Enthusiasm towards team and Institutional success.  Ability to accept and apply constructive criticism.  Proficiency in efficiencies with high attention to detail. 

Posting Date:  | 08/26/2026
Closing Date:  | 08/31/2026
Open Until Filled  | No
Special Instructions to Applicants:  | Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:  | $68,714-$75,585
Salary Comments:  | Publicly available compensation information can be found: Here

Supplemental Questions

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Required Documents

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. Click here for Notice of Nondiscrimination and Other Compliance Statements.