Core Ultrasound
Operations & Content Coordinator
🇺🇸
Remote - US
🕑
Part-Time
💰
$30 - $35
per Hour
💻
Operations
🗓️
February 2nd, 2026
Blackboard
Canva
Canvas
Edtech.com's Summary
Core Ultrasound is hiring an Operations & Content Coordinator to manage customer operations, edit and schedule educational content, and represent the company at medical education conferences. The role involves handling group licensing inquiries, coordinating sales calls, editing videos and social media content, and supporting event logistics, working directly with physician-founders in a growing healthcare EdTech company.
Highlights
- Manage group licensing inquiries, customer accounts, invoicing, and vendor relationships.
- Edit and publish educational videos and social media content across multiple platforms.
- Represent Core Ultrasound at 3-4 annual medical education conferences with travel expenses covered.
- Proficiency with video editing software such as Screenflow, Adobe Premiere, or Final Cut Pro.
- Experience in social media management and content scheduling.
- 2+ years of experience in customer support, operations, or marketing coordination.
- Flexible part-time contract: 20 hours/week with a $30-35/hour rate.
- Work remotely with a professional home office setup and reliable internet required.
- Exposure to healthcare EdTech and direct collaboration with physician-founder leadership.
- Opportunity for professional development, ownership of projects, and growth within the company.
Operations & Content Coordinator Full Description
Operations & Content Coordinator
Join the team behind the leading POCUS education platform
Core Ultrasound LLC | 🇺🇸 Remote (US-based) | 🕑 Part-Time Contract (20 hrs/week) | 💰 $30-35/hour
Highlights
- Become our newest team member - shape processes and make real impact in a growing company
- Manage customer inquiries, group licensing requests, and coordinate sales calls with institutional prospects
- Edit and schedule social media content and educational videos for production
- Represent Core Ultrasound at conferences like AAMC, AACOM, SCUF, and PAEA (3-4 annually)
- Flexible 20 hrs/week distributed across 5 days (4-hour daily blocks)
- Work directly with physician-founders in growing healthcare EdTech company
About Core Ultrasound
Core Ultrasound LLC is the leading provider of point-of-care ultrasound (POCUS) education for residency programs, with 40% market share in Emergency Medicine and expanding presence in Internal Medicine, Family Medicine, medical and PA schools, and Critical Care Paramedic programs. Our subscription-based curriculum platform serves 250+ institutions nationwide and has been accessed by over 15,000 learners through our Thinkific learning platform, with optional LTI 1.3 integrations available for Canvas and Blackboard Learn.
Our Products:
- Fundamentals/Q-bank - Specialty-specific POCUS courses serving Emergency Medicine, Internal Medicine, Family Medicine, and more (our primary B2B revenue stream)
- SonoAnatomy - 4-year ultrasound curriculum for medical/PA students integrating POCUS throughout preclinical and clinical training
- Course Catalogue - we add new courses every year, such as our yearly Sound and Surf conference.
Learn more: coreultrasound.com | courses.coreultrasound.com
The Role
We're seeking a versatile Operations & Content Coordinator to support our growing business. You'll handle customer success, content editing, and conference representation, with the flexibility of remote work and occasional travel.
Responsibilities:
Customer Operations (40%)
- Manage group licensing inquiries and institutional rate requests via email
- Schedule and coordinate sales calls with large institutional prospects
- Set up customer accounts and manage access using our custom account management system
- Send invoices, follow up on payments, and track receivables
- Process vendor paperwork and manage vendor relationships
- Provide first-line technical support (basic LMS troubleshooting, login issues)
- Maintain customer communication pipeline and respond to support tickets
Content Editing & Social Media (40%)
- Edit and publish video blog posts on coreultrasound.com
- Cross-post blog content to social media platforms (LinkedIn, Twitter, Instagram)
- Edit educational videos for course production and curriculum content
- Edit marketing materials and graphics to showcase curriculum features
- Develop content highlighting institutional success stories
Event Support (20%)
- Staff exhibition booth at 3-4 medical education conferences annually (all expenses covered)
- Conduct product demos and engage prospective customers
- Coordinate pre/post-conference logistics and lead follow-up
Required Qualifications
- 2+ years experience in customer support, operations, or marketing coordination
- Proficiency with video editing software (Screenflow experience preferred, also: Adobe Premiere, Final Cut Pro, CapCut, or similar)
- Experience with social media management and content scheduling
- Comfortable learning new platforms (Thinkific, LMS interfaces)
- Self-directed with strong written/verbal communication skills
- Reliable internet and professional home office setup
Preferred (Not Required)
- Background in healthcare, medical education, or EdTech
- Familiarity with Canva or Adobe Creative Suite
- Experience with B2B SaaS or subscription business models
- Customer service in technical or healthcare settings
What we're NOT looking for: Deep ultrasound knowledge, software development skills, or rigid 9-5 availability
What We Offer
Compensation:
- $30-35/hour (1099 contractor)
- 20 hours/week, distributed across 5 days (flexible 4-hour blocks)
- 3-4 conferences/year with all travel expenses covered
- Professional development budget for courses and software
- Latest tools and software provided
Work Environment:
- 100% remote work from anywhere in US
- Flexible daily schedule around core business hours
- 3-4 in-person conferences per year (travel expenses covered)
- Direct collaboration with physician-founders
- Opportunity to grow with the company as we scale
- Own your projects with minimal micromanagement
Why This Role:
- Direct impact on medical education for thousands of healthcare professionals
- Variety - no monotonous single-task days
- Exposure to cutting-edge medical education technology
- Mission-driven company improving healthcare training
About the Team
Core Ultrasound is co-owned by Dr. Jailyn Avila and Dr. Ben Smith.
Dr. Jailyn Avila, MD is Core Faculty and Associate Ultrasound Director at UHS SoCal MEC Emergency Medicine Residency in Temecula, California. She completed her ultrasound fellowship at University of Kentucky and is a nationally recognized educator, earning ACEP's 2019 Rookie Speaker of the Year Award and the 2025 ACEP National Emergency Medicine Faculty Teaching Award.
Dr. Ben Smith, MD, FACEP is Professor and Interim Chair of Emergency Medicine at the University of Tennessee in Chattanooga, where he directs the Emergency Ultrasound Fellowship. He is an award-winning international ultrasound educator and active developer of several ultrasound education platforms. His work has earned multiple national awards, including ACEP's Innovation in Clinical Ultrasound (2017), the Society for Clinical Ultrasound Fellowships iAward for Innovations and Impact (2020), and ACEP's Outstanding Speaker of the Year (2020-2021).
Together, Jailyn and Ben launched Core Ultrasound in 2019, combining their ultrasound education platforms into a comprehensive resource now serving 250+ institutions. You'll work directly with both founders as a key operational partner. We value clear communication, creative problem-solving, and ownership.
How to Apply
Send to bensmith.md@gmail.com:
- Resume/CV highlighting relevant experience
- Brief cover letter (250 words max):
- Why healthcare EdTech interests you
- Your video editing & social media experience
- Why this 20 hr/week, 5-day schedule works for you
3. Portfolio samples: Social media content, videos, or marketing materials you've created
Fast hiring process: Rolling basis | Video interviews with finalists | Paid video editing trial | Start within 2 weeks for the right candidate
Core Ultrasound LLC is committed to creating an inclusive work environment.
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