Operations Coordinator

Job Profile:

Facilities Specialist 2

Job Family:

Facilities Management

Time Type:

Full time

Max Pay - Depends on experience:

$51,500.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $51,500 per year

Under the general supervision, coordinates activities and functions of events and operations as it relates to building logistics, students staffing, audio-visual equipment, and event operations to ensure goals and objectives are accomplished. This position reports to the Director of Student Unions and Centers.

What's in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Essential Duties:

• Supervises, leads, trains and monitors the activities of assigned student staff.

• Assists with the hiring and recruitment of assigned student staff.

• Oversee student employee work, including work allocation, training and problem resolution; evaluate performance; motivate employees to achieve peak productivity and performance.

• Manages scheduling of student staff using departmental employee scheduling and management application (Subitup).

• Responsible for weekly time reconciliation and approvals using departmental employee scheduling and management application (Subitup) and Workday.

• Assists in coordinating activities of Event and Meeting Services/Operations.

• Oversees event set-ups and works closely with student staff and clients to ensure the successful operation of meeting and event spaces within the Student Pavilion building.

• Oversees and assess all customer service and quality control initiatives, interacting with students, faculty, staff and guests during events to ensure successful outcomes.

• Advance student experiences to cultivate community, healthfulness, and skill building.

• Collaborates with custodial staff and maintenance staff as necessary to ensure event spaces are cleaned and maintained.

• Manages student communication and project management platforms including but not limited to: Slack, Google Team Drives and Trello.

• Ensures all media, sound and audio-visual equipment are in working order.

• Prepares budget proposals, recommendations, and approvals where appropriate.

• Established budget control system for controlling expenditures.

• Researches and recommends equipment purchases and maintains inventories.

• Contributes to the development and oversees the implementation of training and workshops with high impact on program and/or participants; monitors logistics, scheduling and participant communications.

• Administers safety and security protocols, offering clear direction to the student staff that ensures appropriate facility use and behavior, while adhering to policy and procedure.

• Represents the Events and Centers team on various department and university committees.

• Works with management team to evaluate effectiveness and potential of Memorial Union and Student Pavilion programs/functions.

• Provides assistance, information and guidance to faculty, staff, and outside organizations regarding ASU, Memorial Union, Student Pavilion, and Event and Meeting Services.

• Will include nights and weekends with flexible days and hours based on program needs. Serves on an on-call basis as principal respondent to building emergencies and off-standard situations, as appropriate.

• Support University wide events, such as Move-In and Welcome Week, Homecoming and Family Weekend.

• Participates in assessment efforts within the department, including basic tracking of activities, program evaluation, and measurement of learning outcomes.

Desired Qualifications:

• Evidence of a Master's degree in related field.

• Demonstrated knowledge of the principles and practices pertaining to Student Unions in higher education and related operations and/or student programs.

• Demonstrated knowledge of event setups and operations.

• Demonstrated evidence of audio-visual equipment. 

• Demonstrated knowledge of management and supervisory principles and practices.

• Experience working in a service-focused environment.

• Experience working with students in a higher education environment.

• Demonstrated knowledge of budgeting and accounting principles.

• Demonstrated knowledge of basic project management.

• Experience in budget preparation and forecasting.

• Experience in establishing and maintaining effective working relationships.

• Evidence of effective communication skills.

Working Environment:

• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.

• Active supervision of student staff, event management and building appearance.

• Professionally represents department/program

• Use computers effectively - including inputting, reviewing and retrieving information

• Work collaboratively across various departments and campuses within the University as well as with diverse populations and groups

• Develop and deliver presentations to groups

• Walk throughout campus for meetings or events and climb stairs in locations with no elevator

• Ability to lift 25 lbs

• Sit and stand for prolonged periods of time

• Uses critical thinking skills to make decisions and/or analyze data

Department Statement:

The Memorial Union and the Student Pavilion serve as the campus community center and the hub of student connection collectively. Run by the Memorial Union and Student Pavilion team and located in the center of student life at ASU Tempe, the 75,000 square foot Student Pavilion, is an event venue for guest lectures, musicals, comedic performances and student productions.  The Student Pavilion was designed as a Net Zero Energy building and will deliver green qualities including renewable energy, energy-efficiency and Zero Waste.  The Student Pavilion also serves as a central gathering place for students as it houses offices for Undergraduate Student Government, Programming and Activities Board, the Cultural Coalitions and the Multicultural Communities of Excellence space on Tempe campus.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$22584.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.