Operations Manager

🇺🇸 Raleigh, North Carolina 🕑 Full-Time 💰 $110K - $120K 💻 Operations 🗓️ August 31st, 2026

Edtech.com's Summary

NC State University is hiring an Operations Manager for the Self-driving Platforms for Expedited Experimental co-Design (SPEED) Programmable Cloud Laboratory. The Operations Manager will lead daily facility operations, coordinate staffing and scheduling, manage safety and compliance, oversee budgets and resources, and serve as the primary operational contact to support researchers from universities, government, and industry. They will ensure the facility operates as a dependable, accessible, and professionally managed research resource, facilitating remote autonomous experimentation.

Highlights

Lead daily facility operations including laboratory readiness, platform availability, staffing coverage, access, scheduling, and user support.
Develop and maintain operational procedures for onboarding, training, experiment submission, platform access, and project closeout.
Coordinate laboratory schedules among internal researchers, academic users, government collaborators, and industry partners.
Manage technical and operational personnel, set priorities, schedules, and training, and ensure cross-coverage for critical functions.
Oversee operational budgets, purchasing, inventory, service contracts, equipment needs, and vendor relationships.
Lead facility-wide safety and risk management including hazard assessments, emergency procedures, incident response, inspections, training, and business continuity.
Coordinate compliance with Environmental Health and Safety, IT, research administration, facilities, and other university partners.
Serve as primary operational contact for SPEED leadership, users, administrators, vendors, and external partners, communicating operational updates and facility capabilities.
Use operational data and user feedback to improve procedures, training, service reliability, and support while contributing to strategic planning for facility growth and sustainability.
Required qualifications include a Bachelor’s or Master’s degree in engineering, physical sciences, or related fields and experience coordinating complex technical operations with multiple personnel and competing priorities.
Preferred qualifications include experience managing university core facilities, familiarity with automated laboratories and remote research equipment, and skills in using scheduling and asset-management systems.
Anticipated hiring range is $110,000 - $120,000, commensurate with education and experience.
Serves researchers from universities, national laboratories, government agencies, and industry partners across multiple institutions.