Washtenaw Community College
Operations Specialist-Entrepreneurship Center
🇺🇸 Washtenaw County, MI
🕑 Full-Time
💰 $22 per Hour
💻 Operations
🗓️ December 9th, 2025
CRM
Smartsheet
Edtech.com's Summary
Washtenaw Community College is hiring an Operations Specialist-Entrepreneurship Center. This role manages financial and administrative records for the Entrepreneurship Center, including tracking revenues, processing contracts, and payroll. The specialist also serves as the department's first point of contact, delivering customer service to students, staff, and community members, while supporting office operations and the Entrepreneurship Center Director.
Highlights
- Primary operations support for department activities, community services, and special events.
- Maintains accurate financial records and generates reports using department software and college ERP system.
- Processes contracts, purchase orders, invoices, pay forms, and expense reports.
- Provides first-line customer service by greeting visitors, answering phones and emails, scheduling meetings, and resolving issues.
- Requires proficiency in Microsoft 365 (Outlook), Teams, SharePoint, Smartsheet, CRM/database management, and keyboarding at 55 WPM.
- Must have excellent verbal and written communication, problem-solving skills, and ability to manage multiple tasks with minimal supervision.
- Minimum qualifications include a high school diploma or GED, 30 credit hours related coursework, and four years of relevant experience or equivalent combination.
- Preferred qualification: Associate Degree.
- Department: Workforce, Economic, & Community Development.
- Compensation: $21.89 per hour.
Operations Specialist-Entrepreneurship Center Full Description
Operations Specialist-Entrepreneurship Center
Please see Special Instructions for more details.
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Posting Details
Posting Details (Default Section)
Posting Number: | 0603784
Position Title: | Operations Specialist-Entrepreneurship Center
Position is: | Regular full-time
Position Type: | Staff Position (Full Time/Part Time)
Department/Ofc.: | Workforce, Economic, & Community Development
Position Description: | Picture Yourself here!
Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff Generous Paid Time Off on top of 12 Paid Holidays Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCCCheck our Total Rewards here
Position Summary:
The Operations Specialist is responsible for maintaining accurate financial and administrative records for the Entrepreneurship Center, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using department software. The role also acts as the first point of contact in the department, providing exceptional customer service to students, staff, and community members. Additional duties include data entry, document preparation, supply ordering, and assisting with process improvements and general office operations, as well as supporting the Entrepreneurship Center Director.
Essential Duties include:
Administrative Support (50%)
AdministrativeServe as the primary Operations support person for the Entrepreneurship Center (CE) to ensure effective implementation of department operations, community services and special events, including but not limited to answering phones and emails, managing meetings, handling incoming mail and deliveries, data entry, digital filing, and scanning/photocopying, etc. File, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning. Update department software, and other data related tools. Support Entrepreneurship Center activities with administrative assistance. Support the Entrepreneurship Center Director with administrative assistance.
FinancialTrack and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system. Prepare and process contracts, SOW’s, requisitions, PO’s, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures. Complete expense/budget transfers and other activities related to departmental budgets as needed. Generate reports for budget, revenue margins, marketing efforts and other reports as requested.
Customer Service (50%)Act as a professional first point of contact for the Entrepreneurship Center by greeting visitors, answering phones and email. Provide a high level of courteous customer service to students, staff, and community members providing information on EC initiatives Schedule meetings for interested students and community members with EC staff Troubleshoot customer service issues and complaints for resolution Update and maintain customer feedback log Regular attendance on campus is required for this position Perform other duties as assigned
Minimum Qualifications: | Minimum Required Knowledge, Skills and Abilities: High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience. Exceptional customer service skills Excellent verbal and written communication skills Excellent Problem-solving skills Ability to pull data and provide reports for data analytic evaluation Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook Demonstrated proficiency in Teams, SharePoint, Smartsheet, database management/CRM management Competency in intermediate math, proofreading, grammar and spelling Accurate keyboarding at 55 WPMAbility to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners. Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation Demonstrated ability to create and track requisitions, purchase orders, and invoices Demonstrated math and critical thinking ability
Preferred qualifications: Associate Degree
Posting Date: | 11/20/2025
Closing Date: | 11/27/2025
Open Until Filled | No
Special Instructions to Applicants: | Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate: | $21.89
Salary Comments: | Publicly available compensation information can be found: Here
Position Title: | Operations Specialist-Entrepreneurship Center
Position is: | Regular full-time
Position Type: | Staff Position (Full Time/Part Time)
Department/Ofc.: | Workforce, Economic, & Community Development
Position Description: | Picture Yourself here!
Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff Generous Paid Time Off on top of 12 Paid Holidays Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCCCheck our Total Rewards here
Position Summary:
The Operations Specialist is responsible for maintaining accurate financial and administrative records for the Entrepreneurship Center, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using department software. The role also acts as the first point of contact in the department, providing exceptional customer service to students, staff, and community members. Additional duties include data entry, document preparation, supply ordering, and assisting with process improvements and general office operations, as well as supporting the Entrepreneurship Center Director.
Essential Duties include:
Administrative Support (50%)
AdministrativeServe as the primary Operations support person for the Entrepreneurship Center (CE) to ensure effective implementation of department operations, community services and special events, including but not limited to answering phones and emails, managing meetings, handling incoming mail and deliveries, data entry, digital filing, and scanning/photocopying, etc. File, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning. Update department software, and other data related tools. Support Entrepreneurship Center activities with administrative assistance. Support the Entrepreneurship Center Director with administrative assistance.
FinancialTrack and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system. Prepare and process contracts, SOW’s, requisitions, PO’s, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures. Complete expense/budget transfers and other activities related to departmental budgets as needed. Generate reports for budget, revenue margins, marketing efforts and other reports as requested.
Customer Service (50%)Act as a professional first point of contact for the Entrepreneurship Center by greeting visitors, answering phones and email. Provide a high level of courteous customer service to students, staff, and community members providing information on EC initiatives Schedule meetings for interested students and community members with EC staff Troubleshoot customer service issues and complaints for resolution Update and maintain customer feedback log Regular attendance on campus is required for this position Perform other duties as assigned
Minimum Qualifications: | Minimum Required Knowledge, Skills and Abilities: High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience. Exceptional customer service skills Excellent verbal and written communication skills Excellent Problem-solving skills Ability to pull data and provide reports for data analytic evaluation Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook Demonstrated proficiency in Teams, SharePoint, Smartsheet, database management/CRM management Competency in intermediate math, proofreading, grammar and spelling Accurate keyboarding at 55 WPMAbility to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners. Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation Demonstrated ability to create and track requisitions, purchase orders, and invoices Demonstrated math and critical thinking ability
Preferred qualifications: Associate Degree
Posting Date: | 11/20/2025
Closing Date: | 11/27/2025
Open Until Filled | No
Special Instructions to Applicants: | Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate: | $21.89
Salary Comments: | Publicly available compensation information can be found: Here
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you meet the minimum qualifications for this position?
- Yes
- No
Required Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
- Letter of Reference 1
- Unofficial Transcripts 1
- Other Documents
Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. Click here for Notice of Nondiscrimination and Other Compliance Statements.
Similar Jobs
Business Operations Associate
Wonderschool
🇺🇸 Hybrid - San Francisco, CA
Business Analyst - Human Resources
Wright State University
🇺🇸 Dayton, OH
TA Operations Specialist
Preply
🇪🇸 Remote - ES
Assistant Director, Center for Educational Innovation & Opportunity
Old Dominion University
🇺🇸 Hampton, VA
School Operations Leader
KIPP Chicago
🇺🇸 Chicago, IL
