Outbound Sales Marketing Specialist

Please see Special Instructions for more details.

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Posting Number  | S06363P
Position Title  | Outbound Sales Marketing Specialist
Department  | Division of Athletics
Location  | Arlington
Position Status  | Full-time
Work Schedule  | Ability to maintain a flexible work schedule. May work irregular hours, including holidays, nights and weekends.
Salary  | Salary is commensurate based on qualifications and relevant experience.
Pay Basis  | Monthly

Job Summary 
The Outbound Sales Marketing Specialist leads all ticketing sales and operations for UTA Athletics, driving revenue through strategic planning, outreach campaigns, and fan engagement initiatives. This role oversees ticketing systems, box office coordination, and CRM data analysis while collaborating with marketing, coaches, and campus partners. The position also manages student staff and represents the department at campus and community events.

The annual salary for this position ranges from $48,000 to $50,000. The final offer will be based on the candidate’s experience, qualifications, and overall fit for the role.

Essential Duties and Responsibilities 
Lead all ticket sales efforts for UTA Athletics, including season tickets, mini plans, group sales, and single-game tickets for revenue-generating sports. Serve as the primary liaison to the College Park Center Box Office and oversee AXS ticketing operations, including inventory management, offer setup, pricing, event builds, CRM maintenance, performance tracking, and sales analysis. Develop and implement annual sales strategies, outreach campaigns, and revenue goals to drive growth and fan engagement. Design and execute group ticket packages and fan experience programs (FEPs) in coordination with coaches and game operations staff. Collaborate with marketing and external operations to build ticketing timelines, promotions, and themed events; represent UTA Athletics at community events and with campus and university partners. Recruit, train, and supervise student interns and ticket office assistants. Perform other duties as assigned.

Minimum Qualifications  | Bachelor’s degree in marketing, sports management, business, or a related field. One (1) year of experience in ticket sales, operations, customer service or any combination of the three.

Preferred Qualifications  | Three (3) years of experience in athletic sales with a Division I Intercollegiate or professional sport organization. One (1) or more years of supervisory experience.

Knowledge, Skills and Abilities  | Demonstrates strong creative abilities in generating innovative ideas and exploring alternative solutions to challenges. Excels in organizational and time management skills, prioritizing tasks effectively without constant supervision and meeting tight deadlines. Proven track record in sales. Ability to build quality relationships, meet goals, and maintain a professional demeanor. Possesses exceptional interpersonal, communication, and leadership skills to lead teams, train staff, and deliver excellent customer service.

Other Requirements  |
Workplace and Eligibility Conditions  |
Benefits Eligible  | Yes
Benefits at UTA  | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php

CBC Requirement  | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

EEO Statement  | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

University Information  | The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.

Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.

ADA Accommodations  | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.

 Posting Detail Information 

Number of Vacancies  | 1
Open Until Filled  |
Minimum Number of References Required  | 3
Maximum Number of References Accepted  | 3
Special Instructions to Applicants  | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Requirement Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

OFFICE OF TALENT, CULTURE AND ENGAGEMENT
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019