Edtech.com's Summary

Southern New Hampshire University is hiring a Part-Time Learning Support Specialist. The role supports undergraduate and graduate students through live one-on-one and group video sessions on academic content and study skills, and builds learning resources such as skills videos and handouts for SNHU's Academic Resource Center. It is a remote position reporting to an Academic Support Manager.

Highlights

Keep a weekly appointment schedule year-round of prescheduled 1:1 and group video sessions that build transferable academic and content skills for undergraduate and graduate students.
Build, revise, and facilitate group sessions in high-need content areas such as math or writing.
Monitor progress with relationship-based students by setting short- and long-term skill-development goals.
Create skills videos, handouts, workshops, and online interactives for the Academic Resource Center as a subject matter expert, working with UX and asset management team members.
Support the retention and success of online students and keep student records and session information confidential.
Bachelor's degree and 2+ years facilitating adult learning experiences, with current expertise in a high-need area such as general math, business, or IT/STEM, plus working knowledge of Microsoft Excel and Office.
Shifts run Sunday through Friday between 9am and 9pm Eastern, with night and weekend availability based on business needs.
Remote position open to residents of SNHU's approved states, with a quiet workspace and reliable hard-wired internet.
Hourly pay range of $17.97 to $28.76.

Part-Time Learning Support Specialist Full Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Learning Support Specialist facilitates student learning by supporting academic content and by promoting and modeling the use of appropriate study and learning skills. The Learning Support Specialist integrates effective learning strategies into their facilitation, encouraging independent and successful learners. The Learning Support Specialist supports students through a variety of modalities including 1:1 and 1:many live sessions, and the building of asynchronous learning artifacts, such as skills videos. This is a remote position. You will report to an Academic Support Manager #LI-Remote

Hours of Operation:

9:00am EST-10:00am EST, Sundays and Thursdays

9:00am EST-9:00pm EST, Mondays, Tuesdays, and Wednesdays

9:00am EST-6:00pm EST, Fridays

High-Need Support Hours:

12:00pm EST-6:00pm EST

What you'll do:

Maintain an assigned weekly appointment schedule year-round
Engage in prescheduled 1:1 and 1:many video and conferences with undergraduate and graduate students to support the growth of transferable academic and content-related skills and foster student success
Build, revise, and facilitate group video conferencing sessions to support learning and skill building in high-need content areas (eg, math or writing) at the undergraduate and graduate levels
Monitor progress with relationship-based students, setting long- and short-term skill-development goals
Build resources for SNHU's Academic Resource Center based on student demand in a skill area, using accessibility and SNHU brand awareness; act as Subject Matter Expert in creation of videos, static handouts, workshops, online interactives in collaboration with UX and Asset management team members
Develop and apply understanding of university supports and resources; exhibit institutional awareness to every student
Positively impact retention and success of online students by providing exceptional student support and fostering engaging learning experiences.
Maintain confidentiality of all student records and information shared during sessions.
Conduct your work shifts in a dedicated, quiet environment with reliable internet access.
Perform other duties as assigned.

What we're looking for:

Bachelor's degree and 2+ years' experience facilitating adult learning experiences 1:1 or in groups.
Current expertise in a high-need content area such as general math, business, IT/STEM.
Quiet work environment with reliable hard-wired internet access.
Excellent oral and written communication skills.
Comfort learning new skills and adapting to evolving tools and technologies.
Working knowledge of Microsoft Excel and other Microsoft Office applications.
Night and weekend availability based on business needs.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

The hourly pay range for this position is $17.97 - $28.76. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $19.86 - $26.86.

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Part-Time Learning Support Specialist

Edtech.com's Summary

Part-Time Learning Support Specialist Full Description

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