Edtech.com's Summary

Chegg is hiring a Partner Account Manager to manage and grow a portfolio of partner relationships post-launch. The role involves driving partner activation, ensuring learner success, expanding revenue opportunities, and collaborating cross-functionally to enable long-term partner success within the education and workforce development space.

Highlights

Manage the post-sale lifecycle and serve as the main contact for partner organizations after launch.
Lead partner onboarding, activation, and ensure operational readiness with materials and training.
Monitor learner engagement and outcomes to gauge program effectiveness.
Develop account plans to identify expansion opportunities and new business within existing partners.
Collaborate with Product, Marketing, Services, and Legal teams to implement partner agreements.
Track partner KPIs and revenue forecasts using data to guide strategy and growth initiatives.
Represent Chegg Skills at partner meetings and industry events to strengthen partnerships.
Requires 4-6 years in account management, partner success, or strategic partnerships with a proven revenue growth record.
Strong skills in relationship building, multi-partner management, analytics, and cross-functional collaboration.
Preferred experience in edtech, workforce development, SaaS, or education-related ecosystems.
On-Target Earnings range from $150,000 to $225,000 including variable compensation.
Offers comprehensive benefits including medical, dental, vision, life insurance, disability, mental health support, parental leave, 401(k) matching, and an Employee Stock Purchase Plan.

Partner Account Manager Full Description

Job Description

Chegg Skills helps working adults build the skills they need to access better jobs faster and more affordably. We partner with marketplaces, employers, and platforms to deliver high-impact learning programs that lead to real outcomes.

We're looking for a Partner Account Manager to own and grow our portfolio of partner relationships after they launch. In this role, you'll be responsible for ensuring that partners are activated effectively, learners are successful, and partnerships expand into meaningful and sustained revenue.

This is a growth-oriented account management role focused on driving partner success, operational excellence, and revenue expansion across an existing portfolio of partners. You will inherit relationships from the sales team after deals close and will own the ongoing strategy, engagement, and commercial growth of those partnerships.

You'll work closely with internal teams across product, marketing, services, and sales to ensure partners are fully enabled and positioned for long-term success.

What You'll Do

Own and grow a portfolio of partner accounts

Manage the post-sale lifecycle of revenue-generating partnerships
Serve as the primary point of contact for partner organizations after launch
Maintain strong executive and operational relationships with partner stakeholders

Drive partner activation and program success

Lead the onboarding and launch process for new partners
Ensure partners are equipped with the materials, training, and operational readiness needed to succeed
Monitor learner enrollment, engagement, and outcomes to ensure program effectiveness

Identify and execute expansion opportunities

Develop account plans that identify new lines of business, program expansions, or strategic growth
Partner with internal teams to scope and launch new offerings within existing partner relationships
Translate partner needs and market signals into opportunities for revenue growth

Coordinate cross-functional execution

Work closely with Product, Marketing, Services, and Legal to ensure partner agreements are implemented effectively
Surface operational challenges and drive resolution to keep partnerships healthy and growing

Track performance and forecast partner revenue

Monitor partner KPIs, performance metrics, and revenue contribution
Maintain clear forecasts for partner-driven enrollments and revenue growth
Use data and insights to guide partner strategy and identify growth opportunities

Represent Chegg Skills within the partner ecosystem

Participate in partner meetings, conferences, and ecosystem events as needed
Strengthen Chegg Skills' reputation as a trusted and effective partner

What You Bring

4-6 years of experience in account management, partner success, strategic partnerships, or channel management
Demonstrable track record of growing revenue within existing accounts through expansion and strategic engagement
Strong relationship-building skills with a history of working with partner stakeholders at all levels including executive.
Comfort managing multiple partners and partner types simultaneously with a mix of strategic planning and operational execution
Strong analytical mindset with the ability to interpret performance data and translate insights into action - then driving that action forward to growth
Ability to work cross-functionally across product, operations, marketing, and sales teams
Experience in edtech, workforce development, SaaS, or education-related ecosystems is highly desirable
Passion for expanding access to education and workforce opportunity

Success in This Role

Successful Partner Account Managers at Chegg Skills:

Turn new partnerships into high-performing, long-term revenue channels
Ensure partners are activated quickly and effectively
Identify opportunities to expand programs, reach new learners, and deepen partner engagement
Build trusted relationships that make Chegg Skills a preferred and strategic partner

The On-Target Earnings (OTE) range for this position is $150,000 to $225,000, inclusive of any sales incentive, sales commission, or other form of variable compensation. Although this range represents the full range for the position, the actual pay will vary within this range based on geographic location, job type, professional experience, and other factors.

In addition, Chegg offers a comprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave, paid time off, paid holidays, 401(k) with matching contributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.) options, an Employee Stock Purchase Plan, and other benefits found at: https://www.chegg.com/about/working-at-chegg/benefits/.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

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Chegg Skills: https://www.chegg.com/skills

Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

Chegg is an equal opportunity employer

Original Job Description