Partner Success Specialist--Team West (Remote)

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Customer Success 🗓️ July 11th, 2026

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Edtech.com's Summary

Teaching Strategies, LLC is hiring a Partner Success Specialist--Team West (Remote). This role involves delivering exceptional onboarding experiences, managing client implementations, and ensuring customer satisfaction and retention by providing expert training and proactive support throughout the customer journey.

Highlights

Deliver "White Glove" onboarding experiences and manage implementation for new and renewing partners.
Understand customers' needs and identify decision makers and stakeholders.
Provide engaging training sessions and ensure readiness for product use.
Project manage client implementations using email, phone, and web-based tools.
Use data-driven approaches to monitor adoption metrics and mitigate churn risks.
Collaborate with sales, support, and development teams to enhance client success and product improvements.
Experience with Teaching Strategies products preferred; 2-4 years in Customer Support, Success, Onboarding, or Account Management required.
Bachelor’s degree in business, education, or related field is required.
Proficiency with Salesforce or other CRM solutions is highly desired.
Competitive compensation, equity program, health benefits, 401k match, flexible work environment, unlimited paid time off, parental leave, tuition assistance, and professional development opportunities offered.

Partner Success Specialist--Team West (Remote) Full Description

Join a working family that is dedicated to the mission of the work we do!

Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.

Position Overview

The Partner Success team's mission is to provide a world class experience for our customers. The team is responsible for building and delivering best in class customer journeys that allow our customers to realize the value of Teaching Strategies solutions as soon as possible and to encourage adoption of those solutions within their organizations. We are looking for a forward-thinking, creative, and strategic Partner Specialist. This person will focus on redefining consistent, scalable, and measurable processes related to a client's journey with Teaching Strategies. This role requires a strong balance of creativity and refined execution, so we are looking for a candidate eager to experiment, explore new tactics, and continually improve our ability to understand and connect with our clients. Above all, this person must have excellent customer service and communications skills. As the main point of contact for new customers, this individual will be the face of Teaching Strategies and will eventually play an integral part in ensuring that customers choose our products and solutions year after year.