University of Kentucky
Patient Financial Services Rep/UKHC
🇺🇸 Lexington, KY
🕑 Full-Time
💰 $18 - $27 per Hour
💻 Finance
🗓️ June 17th, 2025
Edtech.com's Summary
- Ensure daily and accurate posting of payments to hospital and pharmacy cases.
- Balance and audit all payment applications daily.
- Familiarity with hospital, pharmacy, and departmental policies and procedures required.
- Provide customer service to support cash collection for healthcare operations.
- Participate in activities to improve efficiency, quality, safety, and patient satisfaction.
- Proficiency in Microsoft Office Suite including Outlook, PowerPoint, Word, and Excel.
- In-depth knowledge of HIPAA regulations.
- Requires an Associate degree and at least 1 year of related experience.
- Preferred experience includes third-party insurance claims follow-up, collections, and medical clerical work.
- Salary range is $17.50 to $27.31 per hour for a full-time position.
Patient Financial Services Rep/UKHC Full Description
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Requisition Number | RE50388
Working Title | Patient Financial Services Rep
Department Name | H4014:Patient Accounts
Work Location | Lexington, KY
Grade Level | 07
Salary Range | $17.50-27.31/hour
Type of Position | Staff
Position Time Status | Full-Time
Required Education | AA
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience | 1 yr
Required License/Registration/Certification | None
Physical Requirements | Sitting at a computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.
Shift | Day shift, Monday through Friday, 8:00 am – 4:30 pm. Other days/times as assigned per departmental needs
Job Summary | Under the direction of the Senior Manager, the Patient Financial Services Representative – Cash Application is responsible for ensuring payments are posted daily and accurately to hospital and pharmacy cases. In addition the position requires daily balancing and auditing of all applications. The representative is expected to be familiar with Hospital, Pharmacy and departmental policies and procedures and able to utilize all resources available to accomplish the assigned job duties. This position will also provide quality customer service to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.
This is a fully remote position.
Skills / Knowledge / Abilities | The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? | No
Preferred Education/Experience | Associate degree; third party insurance claims follow-up/collections experience; and medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
Deadline to Apply | 06/23/2025
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
- * How many years of data entry experience do you have?
- None
- More than 0, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * Please choose your years of paid full time work experience with payment application and balancing.
- None
- More than 0 up to 1 year
- More than 1 year up to 2 years
- More than 2 years up to 3 years
- More than 3 years
- * Please choose the answer that best describes your years of paid full time employment experience in banking.
- None
- More than 0 up to 1 year
- More than 1 year up to 2 years
- More than 2 years up to 3 years
- More than 3 years
- * Please tell me about your work experience and how it would assist with this position and why you consider yourself the best candidate.
(Open Ended Question) - * How many years of experience do you have posting Healthcare Insurance EOB’s?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please give an example of payment and denial codes from a healthcare insurance EOB that you have posted and analyzed.
(Open Ended Question)
- Resume
- Cover Letter
- © University of Kentucky
- Lexington, Kentucky 40506
- An Equal Opportunity University
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