Troy University
Peer Advisor
🇺🇸 Troy, AL
🕑 Temporary
💰 TBD
💻 Academic Advising
🗓️ July 7th, 2025
Edtech.com's Summary
- Serve as the first point of contact for the JWS Office of Academic Advising, providing exceptional customer service.
- Assist students by answering advising questions and helping plan schedules using degree maps for all colleges and departments.
- Utilize office systems and technologies such as Student Planning to schedule appointments and support students.
- Participate in pop-up advising activities across the Troy Campus during summer, fall, and spring sessions.
- Teach students how to navigate advising services, the JWS Center for Student Success, Canvas, and other campus resources.
- Create marketing publications regarding advising events and announcements.
- Required qualifications include current Troy University student status, strong communication skills, ability to handle confidential information (FERPA), multitasking ability, and willingness to learn university policies and degree maps.
- Must communicate professional boundaries effectively and work with a diverse student and faculty population.
- Maximum work hours are 15 hours per week; the position is temporary and does not require driving or supervisory responsibilities.
Peer Advisor Full Description
Position Title | Peer Advisor
Position Type | Student
Department | Academic Advising - Troy
Division | Academics
Campus | Troy
Work Status | Student (SPT)
Temporary | Yes
Location | Troy - T01
Job Summary
Peer advisors play a crucial role in the JWS Office of Academic Advising by performing a wide variety of tasks that support the office’s mission. The primary job duties of a JWS Peer Advisor are to assist students with basic advising questions and serve as a resource to connect students to the multiple resources available to them on campus. These responsibilities include: Reception- Provide exceptional customer service while acting as the first point of contact for the JWS Office of Academic Advising. Peer advisors will likely be the first point of contact for students, faculty, and other staff members when calling the office. Peer advisors will need excellent communication skills and be proficient at using office systems to schedule advising appointments. Academics- Peer advisors will need to be willing to learn academic policies and regulations regarding students on the Troy Campus. Peer advisors will be tasked with learning and understanding degree maps for all colleges/departments. They should then be able to use this knowledge to efficiently help students plan a course schedule and answer questions regarding the degree map. The peer advisors with work closely with the Academic Advising team. Peer Advisors should be comfortable greeting and welcoming students to Troy University. This job will require Peer Advisors to interact with students as IMPACT over the summer, fall, and spring sessions. Peer advisors will also need to know and understand the various campus resources that are offered to students. This may also include answering questions about Canvas.
The Peer Advisor will participate in other academic advising components that include but are not limited to: Participating in pop-up advising activities which are held at various times and locations across the Troy Campus Utilize Student Planning and other advising technologies to help students obtain information and plan classes accordingly Teaching students how to navigate advising services, services offered by the JWS Center for Student Success, and other TROY resources as applicable Create publications to market events and announcements regarding advising activities
Minimum Qualifications | Must be a current Troy University student Ability to understand and communicate appropriate professional boundaries with peers Can multi-task and has strong organizational skills Willing to learn degree maps, policies, and procedures at Troy University Ability to value and communicate/work with a diverse population of students and faculty/staff Possesses good written and verbal communication skills Ability to work with confidential information and understands FERPAPunctual, reliable, and persistent Ability to teach peers how to utilize online advising-related resources Confident presentation skills
Preferred Qualifications
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No
Work Hours | Maximum of 15 hours per week
List any hazardous conditions or physical demands required by this position | none
Does this position have supervisory responsibility? | No
Posting Date | 05/15/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/44141
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question) - * Are you a current Troy University student?
- Yes
- No
- Resume
- Cover Letter
- List of References
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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