PowerSchool
People Experience (HR) Operations Specialist
Edtech.com's Summary
- Manage HR operations covering employee lifecycle transactions, onboarding/offboarding, benefits, and employee records.
- Serve as Tier 1 support for employee and manager inquiries, providing guidance on self-service functionality.
- Maintain documentation, job aids, and Standard Operating Procedures (SOPs).
- Assist with HR process audits, data integrity, and uphold compliance with company policies.
- Collaborate with internal teams and third-party payroll and benefits providers.
- Require 1-2 years of HR or related experience and a bachelor's degree in Human Resources or equivalent.
- Strong skills in organization, time management, customer service, communication, and attention to detail.
- Preferred experience with Microsoft Office, HR processes, case management/ticketing systems, and HRIS platforms such as Workday.
- Base compensation range estimated between $45,800 - $57,200 USD, dependent on skills and experience.
- Offers comprehensive benefits including medical, dental, vision, 401(k), parental leave, discretionary time off, tuition reimbursement, and wellness programs.
People Experience (HR) Operations Specialist Full Description
Overview:
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means youâre joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our People Experience (PX) team leads PowerSchoolâs human-resources function, equipping and encouraging PowerSchoolers to reach their potential while driving business results. The PX team manages the organizationâs global workforce infrastructure; supports the overall employee experience; and attracts, develops, and retains talent.
Responsibilities:
The PX Operations team is responsible for performing a broad range of HR Operations functions, including HRIS management, onboarding, benefits administration, employee relations, employee records maintenance, and administering HR policies and procedures.
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The team interfaces with several different functional groups across the organization, as well as third-party payroll and benefits providers.
Your day-to-day job will consist of:
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- Processes employee life cycle transactions in HR systemsÂ
- Ensures all employee data is accurate, complete and compliant with company policiesÂ
- Serves as Tier 1 support for employee and manager inquiriesÂ
- Provides guidance to employees and managers on self-service functionalityÂ
- Supports service level agreements for response and resolution times.Â
- Assists with HR process audit and data integrity checksÂ
- Maintains and creates documentation, job aids and SOPâs Â
- Provides backup support for onboarding/offboarding activities Â
Qualifications:
Minimum Qualifications
- 1 to 2 years of HR, shared services or or relevant and related work experience.
- Bachelor's Degree in Human Resources or equivalent years of relevant work experience.
- Travel occasionally, up to 0-5%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.
- Strong organizational and time management skillsÂ
- Strong attention to detail and data accuracyÂ
- Strong Customer Service OrientationÂ
- Strong written and verbal communication skillsÂ
Preferred Qualifications
- Proficiency in Microsoft Office ProductsÂ
- Familiarity with HR Processes and employee life cycle Â
- Experience in Case Management / Ticketing portal system a plusÂ
- Prior experience in Workday or other HRIS system a plusÂ
Compensation & Benefits:
Compensation & Benefits
PowerSchool offers the following benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $45,800 - $57,200 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment:
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.
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