PFW - Financial Aid Counselor

🇺🇸 Fort Wayne, IN 🕑 Full-Time 💰 $44K 💻 Financial Aid 🗓️ April 30th, 2026

Edtech.com's Summary

Purdue University Fort Wayne is hiring a Financial Aid Counselor. The role involves providing comprehensive advising to students and their families on financial aid applications, eligibility, disbursement processes, and academic progress policies, while managing inquiries and escalating issues when necessary.

Highlights

Advise students on FAFSA, verification, aid eligibility, and financial aid process including disbursement and billing.
Assist with external financial resources like private loans and outside scholarships.
Advise on withdrawal policies and their financial aid impact; handle SAP appeals and participate on SAP committee.
Manage and triage student complaints, escalating as needed, and coordinate with university departments.
Required Bachelor's degree in a related field.
Strong organizational and communication skills across multiple channels (in-person, phone, email, video).
Preferred one year of financial aid work experience.
Annual salary of $43,888.08.
Benefits include free tuition through Purdue University Global, fee remission for Purdue degrees for employee and family, insurance from day one, and generous paid time off.
Position requires a background check and does not sponsor employment authorization.

PFW - Financial Aid Counselor Full Description

Join Purdue University Fort Wayne:

We seek a full-time, on-site Financial Aid Counselor in the Office of Financial Aid. This position supports students and their families through the financial aid process at PFW. The salary for this position is $43,888.08 annually.

Primary Responsibilities:

Provide student- focused, comprehensive advising on FAFSA applications, verification requirements, C-Flag documentation, and eligibility for Federal, State, and institutional aid.
Guide students on the university's financial aid processes, including aid disbursement, refunding, bookstore credit, billing, and payment procedures.
Advise on external financial resources such as private loans, and outside scholarships.
Assist students with understanding withdrawal processes and policies, ensuring they are aware of the impact on their financial aid.
Advise students on Satisfactory Academic Progress (SAP) / SAP appeals- sit on the SAP committee and process SAP appeals.
Triaging student complaints and determining when to escalate issues.
Manage inquiries and ensuring proper notification to relevant university departments.
Other duties as assigned.

Required Qualifications:

A bachelor's degree in a related field.
Detail oriented.
Organizational skills.
Excellent communication skills e.g.; in-person, phone, email, video.
Ability to manage tasks efficiently in a team and independently.

Preferred Qualifications:

One year of work experience in financial aid.

Benefits:

Free tuition through Purdue University Global.
Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
Insurance starts on first day of employment.
Generous Paid Time Off – additional PTO in December.
Additional benefit information: https://www.purdue.edu/hr/benewell/

Additional Information:

Resumes and cover letters that contain portraits or personal information are not permitted.
Purdue will not sponsor employment authorization for this position.
A background check will be required for employment in this position

Purdue Fort Wayne is an EEO/EA employer.

Original Job Description