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OneTrust
Principal Learning Experience Designer
Camtasia
Storyline
SaaS
Edtech.com's Summary
OneTrust is hiring a Principal Learning Experience Designer to design and scale high-impact digital education for complex SaaS products. The role involves creating release-synchronous eLearning, converting instructor-led content into self-directed learning, and developing reusable design patterns to support rapid product adoption and value realization.
Highlights
- Architect and deliver rapid eLearning for technical SaaS products using Articulate Rise.
- Convert instructor-led and SME-led content into scalable self-directed digital learning.
- Create microlearning modules and demo/how-to videos with AI audio.
- Develop and maintain reusable learning templates, patterns, and standards ensuring consistency and accessibility (WCAG).
- Partner with product SMEs and education leaders to translate complex functionality into outcome-driven learning.
- Use AI tools like Copilot and Rise AI to accelerate development and ensure quality.
- Mentor and coach other learning designers to improve design quality.
- 7+ years in instructional or rapid eLearning design within SaaS or enterprise software environments.
- Proficiency with Articulate Rise, working knowledge of Articulate Storyline, and experience with video tools like Camtasia or Snagit.
- Strong knowledge of ADDIE, Backward, Agile design methods and accessibility standards.
Principal Learning Experience Designer Full Description
Principal Learning Experience Designer
United States - Flex | Customer Experience
Role Mission:
OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This is a senior‑level individual contributor role for a proven learning architect who thrives in fast‑moving environments and sets the standard for quality, speed, and scalability. In this role, you will be the studio’s learning design authority and quality multiplier, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands‑on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust’s platform.
Principal Learning Experience Designer What You’ll Do
- Architect and deliver rapid, release‑synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
- Convert ILT/VILT and SME‑led content into high‑quality, self‑directed digital learning that scales globally
- Design and maintain net‑new, release‑maintenance, and delta‑training modules that clearly communicate what changed, why it matters, and how to apply it
- Build microlearning (≤15 minutes)
- Create high‑quality demo and how‑to videos with AI audio, that teach real workflows, use cases, and best practices
- Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
- Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome‑driven learning
- Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
- Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
- Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands‑on guidance for complex initiatives
- Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time‑to‑value
What You Bring
- Bachelor degree in Instructional Design or Education or similar.
- 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release‑driven environments, or technical platforms
- Experience in Addie, Backward, and Agile design.
- Proven success delivering rapid eLearning in high‑volume, release‑driven environments
- Deep experience converting instructor‑led and technical content into effective self‑directed learning
- Strong design judgment and the ability to act as a design authority, not just a content producer
- Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
- Hands‑on experience producing video content using tools such as Camtasia, Snagit, or similar
- Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
- Working knowledge of accessibility standards (WCAG) and inclusive design principles
- Experience using AI to improve development velocity, quality, and scalability
- Strong collaboration and communication skills across cross‑functional teams
Extra Awesome:
- IAPP Certifications (any)
- OneTrust Professional Certification and/or Expert Certifications
- ATD, Training Institute or similar industry certification
- Articulate AI Certification or similar
- AI Certification(s)
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