Blackbaud
Principal Product Manager, Agentic AI
🇺🇸 Remote - US
🕑 Full-Time
💰 $117K - $158K
💻 Product Development
🗓️ October 31st, 2025
Blackbaud
SaaS
Edtech.com's Summary
Blackbaud is hiring a Principal Product Manager, Agentic AI. This role involves leading the development, launch, and scaling of innovative agentic AI products that deliver personalized, outcome-driven automation. The Product Manager will own the roadmap, collaborate with cross-functional teams and Go to Market (GTM) and Sales teams, and focus on creating value for mission-driven customers through advanced AI solutions.
Highlights
- Lead the launch and scaling of agentic AI products from concept through market readiness.
- Develop and manage product roadmaps aligned with customer needs and business goals.
- Engage deeply with customers to translate insights into valuable product features and enhancements.
- Collaborate with engineering, design, program management, GTM, and Sales teams for effective product execution.
- Own multiple product initiatives, prioritizing backlogs and ensuring high-quality, timely releases.
- Track and analyze product metrics to drive improvements in customer satisfaction and adoption.
- Stay current with market trends to maintain competitive differentiation of Blackbaud’s agentic AI solutions.
- Required experience: 8+ years in Product Management, preferably with AI, automation, or SaaS exposure.
- Proven success in leading 0-to-1 product launches and scaling early-stage products.
- Technical skills: familiarity with machine learning platforms, agile development, data management, and analytics tools.
- Strong communication, stakeholder management, and the ability to manage multiple initiatives across all organizational levels.
- Data-driven decision-making and financial acumen.
- Blackbaud offers a starting salary range of $117,200 to $157,500 with benefits including medical, dental, vision insurance, 401(k) with match, flexible paid time off, parental leave, volunteer for vacation, pet insurance, and tuition reimbursement.
- Supports a remote-first, flexible work culture and commits to diversity and inclusion.
Principal Product Manager, Agentic AI Full Description
Principal Product Manager, Agents for Good
Blackbaud is looking for an experienced product manager to launch and scale our brand-new agentic Artificial Intelligence (AI) solutions. This is a rare opportunity to operate with the energy and creativity of a startup inside an established public company focused on supporting the organizations, institutions, and corporations that drive social impact.
In this role, you will join Blackbaud's Agentic AI team and be responsible for taking our first agentic product to market, building a short- to medium-term roadmap for improvement, and leading the development and launch of future agentic products. You'll drive execution, own the roadmap, and obsess over delivering customer value through personalized, outcome-driven automation.
About the role
As Principal Product Manager for Agentic AI, you will lead the launch of our first 0-to-1 agentic product, shape the roadmap for future agentic offerings, and drive execution across cross-functional teams. You'll obsess over delivering customer value through personalized, outcome-driven automation, and collaborate closely with Go to Market (GTM) and Sales teams to ensure alignment and readiness.
What you'll do:
- Drive the development and launch of Blackbaud agentic AI products from concept to market readiness.
- Develop and own the product roadmap, balancing customer needs with business objectives.
- Engage deeply with customers to understand their needs, pain points, and desired outcomes. Translate insights into product features and enhancements that deliver measurable value.
- Partner with engineering, design, program management, and other stakeholders to execute product strategy and deliver high-impact solutions.
- Work closely with GTM and Sales teams to ensure product positioning, messaging, and readiness align with customer needs and business goals.
- Build rapport with internal and external stakeholders, inspiring teams with a can-do attitude in a fast-moving environment.
- Own multiple product initiatives, guiding teams from ideation through validation, delivery, and delight. Prioritize product backlogs and ensure timely, high-quality releases.
- Track product metrics, analyze customer outcomes, and iterate on features and processes to drive step-function improvements in satisfaction and adoption.
- Stay informed about market trends and competitive offerings to ensure Blackbaud's agentic AI solutions remain differentiated and valuable.
What we'll want you to have:
- 8+ years' experience in Product Management, ideally with exposure to AI, automation, or SaaS platforms.
- Proven success in leading 0-to-1 product launches and scaling early-stage products.
- Experience managing the maturation of platforms that support machine learning or automation at scale.
- Strong communication, and stakeholder management skills.
- Ability to run multiple initiatives and interact with all levels of an organization.
- Data-driven decision-making and financial acumen.
- Experience with agile development practices, methodologies, and tools.
- Familiarity with data management and analytics tools.
- Passion for social impact and empowering mission-driven organizations.
Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube
Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include:
- Medical, dental, and vision insurance
- Remote-first workforce
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Volunteer for vacation
- Opportunities to connect to build community and belonging
- Pet insurance, legal and identity protection
- Tuition reimbursement program
Similar Jobs
Design Technology Specialist
University of Kentucky
🇺🇸 Lexington, KY
Principal Technical Product Owner, Sales/Service CRM
Cengage Group
🇺🇸 Remote - US
Product Manager, Accessibility
D2L
🇨🇦 Remote - CA
Group Product Manager, Growth
Grammarly
🇺🇸 Hybrid - US
Senior UX Writer II
Articulate
🇺🇸 Remote - US
