Cleveland State University
Processing Center Specialist
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Other
🗓️ October 6th, 2025
Edtech.com's Summary
- Process and manage prospect, applicant, student, and related documents within enrollment services.
- Manage assigned system production jobs and ensure quality control.
- Communicate effectively with students and stakeholders to resolve issues and share information.
- Required proficiency with Microsoft Office Suite including Word, Excel, Outlook, and Teams.
- Preferred experience with document management systems like OnBase, student administration systems such as PeopleSoft, and CRM/application systems such as SLATE.
- Must hold a Bachelor’s degree or have substitutable related work experience in higher education student records processing.
- Knowledge of financial aid compliance and transfer credit evaluation practices is preferred.
- Full-time position (40 hours per week) Monday through Friday, typically from 8:00 AM to 5:00 PM.
- Position is in the ES Process department on the main campus.
- Strong communication skills and ability to comply with federal regulatory requirements are essential.
Processing Center Specialist Full Description
Posting Category |
Salary Grade | 03
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | ES Process
Department Description |
Position Location | Main Campus
FTE | 1
Job Summary | The Processing Center Specialist is responsible for processing prospect, applicant, student and related documents as a team member of the enrollment services processing unit. Responsible for process management of assigned system production jobs. Communicates with students and stakeholders to resolve issues and to provide information. Performs activities that ensure quality control. Performs other functionally related duties as assigned.
Minimum Qualifications
• Bachelor’s degree, preferably in business, information technology, liberal arts or related fields.
• One (1) year of experience with student records processing and maintenance in a higher education setting.
• Related work experience maybe substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and five (5) years of related work experience can be eligible to apply.
Preferred Qualifications
• Experience with document management system, i.e. OnBase.
• Experience with enterprise-level student administration system, i.e. PeopleSoft
• Experience with CRM and application administration system, i.e. SLATE
• Experience with financial aid regulation compliance and ¬working with financial aid applicants.
• Knowledge of transfer credit evaluation practices.
Knowledge, Skills, and Abilities (KSAs)
• Knowledge of international education systems and transfer credit evaluation practices.
• Ability to understand and adhere to federal regulatory compliance requirements for loan eligibility and awarding. Ability to develop and remain current with the knowledge and skills required to perform the full range of enrollment services processing tasks related to admissions, financial aid, and registrar functions.
• Ability to communicate effectively with all student populations.
• Excellent verbal and written communication.
• Ability to utilize a variety of computer software programs.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook and Teams.
Requisition Number | PT0703704S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday-Friday, typically 8:00am- 5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 10/01/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 10/07/2025
Tentative Start Date |
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor’s degree, preferably in business, information technology, or related fields?
- Yes
- No
- * Do you have one (1) year of experience with student records processing and maintenance in a higher education setting?
- Yes
- No
- * Do you have related work experience maybe substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and five (5) years of related work experience can be eligible to apply?
- Yes
- No
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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