Candid
Product Learning Enablement Manager
LMS
SaaS
Edtech.com's Summary
Candid is hiring a Product Learning Enablement Manager to develop and deliver impactful training programs that enhance internal team and external user adoption of data and platform products. The role involves creating scalable learning content and collaborating cross-functionally to maintain high-quality, repeatable training processes.
Highlights
- Design and deliver virtual and on-demand product training for internal teams and external users
- Convert product demos and use cases into accessible training materials and resources
- Support product launches with training materials and objection handling
- Develop multi-format curriculum and collaborate with subject matter experts
- Manage training content within learning management systems (LMS)
- Collaborate with Marketing, Customer Success, Sales, and Product teams to identify enablement needs
- Use LMS platforms like Skilljar and in-app tools such as Appcues to enhance training effectiveness
- Require 9+ years in learning enablement within tech/SaaS with strong instructional design and project management skills
- Compensation ranges from $70,000 to $105,000, adjusted by location and experience
- Benefits include health insurance, retirement contributions, paid leave, and eligibility for Public Service Loan Forgiveness
Product Learning Enablement Manager Full Description
Product Learning Enablement Manager
Job Category: Sales
Requisition Number: PRODU001073
Posting Details
- Posted: March 7, 2026
- Full-Time
- Remote
- Locations
- Showing 1 location
Remote - General (United States)
Job Details
Description
Position Summary
Candid is a nonprofit that provides the most comprehensive data and insights about the social sector. We get you the information you need to do good. Candid currently has an opportunity for a Product Learning Enablement Manager. The Product Learning Enablement Manager develops and delivers high-impact training that enables internal teams and external users to maximize data and platform adoption, and business value; and is responsible for creating scalable learning programs through virtual sessions and on-demand content, working cross-functionally to build repeatable processes while maintaining quality standards.
Position: Product Learning Enablement Manager
Reporting to: Senior Director of Marketing
Supervises: N/A
Schedule: 35-hour work week, Monday through Friday
Compensation: $70,000 - $105,000 (this range is for the NYC area and will be adjusted for other localities; additionally, factors like skills and experience will be considered).
Location: Remote. In-person attendance is expected twice per year during our annual, weeklong all-staff summits. Additional in-person meeting participation is expected at least once per quarter for senior leaders and at least once per month for the executive team. Staff not located in the NYC area are expected to travel for these meetings.
Benefits: Health insurance (medical, dental, vision), retirement contribution with additional option for a match, paid life insurance and AD&D, paid leave time (PTO, compassionate leave, volunteer, holiday, parental), short-term and long-term disability, pre-tax transit, flexible spending accounts, supplemental insurance, summer hours, and Public Service Loan Forgiveness (PSLF) program eligible employer.
Responsibilities
- Design and deliver product training for internal teams and external users (free and paid) through virtual sessions and self-service content
- Adapt product team demos and use case documentation into digestible training materials, guides, and resources tailored to internal and external users
- Support product launches with help materials, training and objection handling
- Develop curriculum and learning assets in multiple formats, partnering with subject matter experts to ensure technical accuracy
- Build comprehensive training kits and maintain learning management system content
- Enable users to drive measurable business outcomes through best practices and success-focused instruction
- Advise on learning structure and design for all outward facing training, working with inhouse training team
- Collaborate with Marketing, Customer Success, Sales, training and partnership leads and Product teams to identify enablement needs and implement best practices
- Enhance training scalability and effectiveness using learning management systems and related tools
- Apply iterative improvements based on feedback, KPI metrics and performance data
- Distill training needs and value props for different personas and their use cases
Requirements
- 9+ years in learning enablement within tech/SaaS environments
- Proven ability to translate complex technical concepts for diverse audiences
- Experience with instructional design, adult learning theory, and training best practices
- Track record bridging data, technology, and business value
- Strong project management and stakeholder management skills
- Excellent written and verbal communication and facilitation abilities
- Quick learner who can master new technical concepts and teach them effectively
- Results-driven with a continuous improvement mindset
- Video content creation and editing experience a bonus
- Familiarity with Skilljar or similar LMS platforms and Appcues or similar in-application enablement system
- Willingness to perform other duties and special projects as needed/requested.
- Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
- Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
The world’s problems are only growing, and change can’t wait. Nonprofits are needed now more than ever, but all too often their work goes without adequate support.
Candid makes it easier and faster for nonprofits and funders to connect in pursuit of solutions to change the world. Candid is where nonprofits find grants, donors find nonprofits that inspire them, and all can gain insights about the work being done for good.
Candid is a qualifying nonprofit organization as defined by the Public Service Loan Forgiveness Program. As such, Candid employees may claim their employment time on their PSLF application. We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates we would like to interview.
For more information on positions available at Candid, please visit our website: Work with us
Candid is an equal opportunity employer. Candid provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Instructional Systems Designer - TS/SCI with Polygraph Required
Logistics Management Institute
🇺🇸 McLean, VA
Instructional Systems Designer
Cayuse Holdings
🇺🇸 Hurlburt Field, FL
Director, Assessment & Curriculum
Western Governors University
🇺🇸 Salt Lake City, UT
Instructional Design Strategist (Raleigh, NC)
Western Governors University
🇺🇸 Hybrid - Raleigh, NC
Instructional Design Strategist (Salt Lake City, UT)
Western Governors University
🇺🇸 Hybrid - Salt Lake City, UT
