Edtech.com's Summary

Relias is hiring a Product Manager. The role leads a cross-functional team of product, user experience, engineering, and data science colleagues to solve business problems and deliver Relias' product strategy for its platform that helps healthcare and human service organizations train and develop their staff. The manager leads customer discovery, prioritizes the development backlog, and takes new products and features to market.

Highlights

Develop and enhance products by aligning business and technical needs, analyzing customer and product data, and determining rollout strategy while managing risks.
Lead the discovery process to understand customer needs, opportunities, and pain points, and engage with clients to gather and act on their feedback.
Analyze current product performance data to draw insights and deliver on key user metrics.
Plan development milestones with the Scrum team, prioritize the development backlog, and drive refinement and sprint planning.
Write detailed requirements, including user stories and acceptance criteria, and give the development team business and market context.
Run demos for technical and business stakeholders and create product documentation such as release notes, FAQs, and launch briefs.
Take part in commercialization and go-to-market activities for Relias products, features, and acquisition migrations, and help improve product management practices for the Relias platform.
At least two years of product management experience in SaaS and/or healthcare, a bachelor's degree, and experience with agile development, UX, and customer discovery.
Strong written, verbal, and presentation skills, with the ability to run effective meetings and achieve results through influence across cross-functional teams.
Hybrid role based at the Morrisville, North Carolina headquarters, with about 30 days per quarter in the office and a requirement to live in North Carolina within roughly an hour's commute.

Product Manager Full Description

Relias LLC

Morrisville, 1010 Sync St, Suite 100, United States

hybrid

Company Description

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
Promotes internal mobility and career growth aligned with evolving business needs
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

The Product Manager will act as the leader of a cross-functional team consisting of Product, User Experience, Engineering, and Data Scientists to solve Relias’ business problems and deliver against our product strategy.

WHAT YOU’LL BE DOING:

Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks
Leading the discovery process to understand customer needs, opportunities, and pain points
Analyzing data to draw insights from current product performance to deliver on key user metrics.
Planning development milestones with Scrum team and ensure stakeholder alignment and achieve business outcomes
Providing business and market context to the development team
Prioritizing the development team’s backlog
Engaging with clients to obtain and implement feedback
Creating detailed requirements including user stories and acceptance criteria
Driving refinement and sprint planning activities
Facilitating and performing demos for both technical and business stakeholders
Creating product documentation including release notes, FAQ’s and Launch Briefs
Participating in the commercialization and go to market activities for Relias products, features, and acquisition migrations
Contributing to improving product management best practices for Relias platform
Other duties as assigned.

Qualifications

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

Proven ability to deliver solutions to business problems, assessing risks and data to inform prioritization.
Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
Experience with agile development process, UX, and customer discovery
Experience with feature and business planning and go to market of new products
Understanding of business requirements of internal functions like sales, engineering and marketing
Understanding of contemporary technologies and their applicability to solve healthcare business problems
Can-do attitude with ability to get things done under minimal supervision and drive results across cross functional teams
Strong written and verbal communication skills, solid presentation skills, and proven ability to run effective meetings
Very strong interpersonal skills with a demonstrated ability to achieve results through influence
2+ years of experience in product management in SaaS and/or healthcare industry
Bachelor’s Degree

IT WOULD BE IDEAL IF YOU HAVE:

Degree in Computer Science, technical discipline, or healthcare specialty

Additional Information

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (close to the Raleigh/Durham airport) approximately 30 days/quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.

All your information will be kept confidential according to EEO guidelines.

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