Magic School
Professional Development Operations Coordinator
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Operations
🗓️ November 10th, 2025
Edtech.com's Summary
- Manage and maintain scheduling systems for professional development sessions.
- Serve as the primary contact for scheduling communication with school partners, facilitators, and internal teams.
- Coordinate a team of contracted facilitators delivering professional development.
- Handle Professional Development team inbox and rescheduling requests.
- Track partner and session data using Salesforce CRM.
- Support logistics for virtual and in-person professional development events.
- Oversee ordering and distribution of materials and swag for participants.
- Experience with scheduling tools, email management, and Salesforce preferred.
- Prior experience in EdTech or professional development logistics favored.
- Excellent organizational, communication, and problem-solving skills required.
Professional Development Operations Coordinator Full Description
We are seeking a highly organized and detail-oriented PD Operations Coordinator to support our Customer Education team. In this role, you will oversee the scheduling, communications, and operational logistics for both virtual and in-person professional learning experiences. You’ll ensure seamless coordination with school partners, internal stakeholders, and facilitators, helping to deliver outstanding experiences for educators nationwide.
- Manage and maintain our established scheduling system to ensure professional development sessions are accurately planned and executed.
- Serve as the primary point of contact for scheduling communication with school partners, facilitators, and internal teams.
- Oversee and coordinate a team of contracted facilitators responsible for delivering high-quality professional development sessions.
- Manage the Professional Development team inbox to ensure timely, professional responses to partner and facilitator inquiries.
- Handle rescheduling requests with professionalism and efficiency, balancing competing priorities while maintaining strong relationships.
- Track and manage key partner and session data within Salesforce, ensuring data accuracy and consistency.
- Support event management for in-person and virtual PD experiences, including logistics coordination, facilitator support, and partner communication.
- Oversee ordering and distribution of swag and materials for school partners and participants.
- Collaborate cross-functionally to anticipate scheduling and event needs, troubleshoot issues, and ensure smooth execution.
- Provide proactive updates to stakeholders and maintain clear communication throughout the scheduling and event process.
Qualifications & Skills
- Exceptional organizational skills with a proven ability to manage multiple projects and shifting priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy in all aspects of scheduling, data management, and communications.
- Excellent interpersonal and written communication skills; able to navigate complex situations with tact and ease.
- Experience with scheduling tools, email management, and CRM systems (Salesforce experience preferred).
- A proactive problem solver who thrives in dynamic, fast-growth environments.
- Previous experience at an EdTech company managing Professional Development logistics.
- Prior experience in education, professional development, or event management is a plus, but not required.
Application Notice:
- Work on cutting-edge AI technology that directly impacts educators and students.
- Join a mission-driven team passionate about making education more efficient and equitable.
- Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.
- Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.
- Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.
- Every employee is offered generous stock options, vested over 4 years.
- Plus a 401k match & monthly wellness stipend
Our Values:
- Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.
- Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.
- Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.
- Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.
- Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.
- Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.
- Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.
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