Program Coordinator, Entrepreneurship Engagement

Program Coordinator, Entrepreneurship Engagement

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 Posting Details 

Job #  | 042267
Department Code  | 31301-0097
Department  | D'Aniello Institute for Veterans and Military Families (IVMF)
Job Title  | Program Coordinator, Entrepreneurship Engagement
Location  | Syracuse, NY
Pay Range  | $62,400 - $65,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | Not Applicable

Job Description  | The IVMF is seeking a dynamic and detail-oriented professional to serve as a Program Coordinator, Entrepreneurship Engagement on the Entrepreneurship & Small Business (ESB) team. This position will focus exclusively on national outreach and engagement efforts to increase awareness, interest, and enrollment in IVMF’s suite of 12 entrepreneurship programs. Responsibilities include coordinating and implementing recruitment campaigns, hosting virtual info sessions, responding to prospective applicants, managing lead data in Salesforce, cultivating referral relationships with alumni and partners, and contributing to the continuous improvement of our recruitment and engagement strategies. This role is essential in helping the IVMF reach and serve military-connected entrepreneurs.
Education and Experience  | Bachelor’s degree preferred. Minimum two (2) years of experience in outreach, admissions, customer service, communications, or nonprofit engagement. Strong verbal and written communication skills. Proficiency with CRM tools (Salesforce preferred). Experience working with or for military-connected populations is a plus. Ability to multitask and manage time effectively. Comfortable with public speaking, virtual facilitation, and high-volume communications.
Skills and Knowledge  | Knowledge of recruitment strategies and digital outreach tools. Ability to review data reports and identify areas for process improvement. Familiarity with entrepreneurship and small business ecosystems preferred. Experience in working with diverse audiences across cultural, geographic, or demographic lines. Preference given to those with a military service connection, or who have worked with veteran, military, and/or family stakeholders, universities or think-tanks, and familiarity with related government programs and services for veterans, families, and related civilian human services programs.
Responsibilities  | Recruitment Strategy & Execution Coordinate and implement multi-channel recruitment campaigns across all entrepreneurship programs. Develop and manage a master recruiting calendar. Collaborate with Marketing & Communications team to refine targeting. Maintain an internal recruitment toolkit and post-program pipeline follow-up processes.  Prospect Engagement & Follow-Up Serve as the primary point of contact for prospective applicants via email, phone, and social media. Coordinate with Enrollment team on applicant pipeline. Conduct eligibility screenings. Ensure timely, clear, and courteous communication that reflects IVMF’s values. Pipeline & CRM Management Pull weekly pipeline reports, tag leads, and segment lists for follow-up campaigns. Maintain clean CRM dashboards and support internal tracking/reporting processes for program handoffs. Referral & Partner Coordination Cultivate referral pipelines by working with alumni, community partners, and internal teams. Provide referral tracking and templates. Represent IVMF at selected external recruitment events. Reporting & Continuous Improvement Submit monthly recruitment analytics reports. Recommend changes to outreach methods and application processes. Contribute to SOP development for recruiting and engagement.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/110968
Job Posting Date  | 09/17/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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